vetdoctor Posted February 17, 2023 Share Posted February 17, 2023 Reboot phone 1. Start Poweramp and play music 2. Press powerbutton to lock screen- it works fine 3. Press powerbutton to unlock screen- it works fine Wait three days or so 1. Start Poweramp and play music 2. Press powerbutton to close screen- Poweramp stops playing (I can pull down the notification shade and hit the Poweramp play button without unlocking the phone, or, if a bluetooth is connected, use that to restart) 3. press powerbutton to unlock phone, on unlocking the phone, Poweramp stops Reboot phone- it all works as expected. Thanks, Link to comment Share on other sites More sharing options...
andrewilley Posted February 18, 2023 Share Posted February 18, 2023 Sounds like your phone is being too aggressive with its background usage power saving. Check that PA is exempted from any Android settings that could be causing this (which may vary a bit from device to device). Andre Link to comment Share on other sites More sharing options...
vetdoctor Posted February 20, 2023 Author Share Posted February 20, 2023 Thanks, That seems likely. In Samsung battery settings, it was set to optimize, so I changed it to unregulated. Still took a reboot to get it to work, but I'll bet it'll continue to work. MJT Link to comment Share on other sites More sharing options...
vetdoctor Posted February 23, 2023 Author Share Posted February 23, 2023 Oops, not that. With battery savings on the Samsung note 22 set to unrestricted, it did it again. I did find a setting to allow changing system setting but another three days before I know. Link to comment Share on other sites More sharing options...
andrewilley Posted February 23, 2023 Share Posted February 23, 2023 If Poweramp is not being force-closed when this issue occurs (which would clear the log) could you use PA Settings=>Get Support=>Send Log to email a logfile to gpmaxmpz@gmail.com. Also send a message to @maxmp to say where you've sent it from so he can watch for it. I'm assuming nothing else is sending commands by the way, which you could check by looking at PA Settings=>Headset/Bluetooth=>Last Processed Commands after the issue occurs. But it does sound very much like some over-zealous optimisation happening. Andre Link to comment Share on other sites More sharing options...
vetdoctor Posted February 23, 2023 Author Share Posted February 23, 2023 Thanks. No BT commands while the issue is happening. I appreciate the help. MJT Link to comment Share on other sites More sharing options...
maxmp Posted February 23, 2023 Share Posted February 23, 2023 @vetdoctor player stops (or lags) when screen is off is indication of dumb "optimization" done by firmware (dumb as it can't understand it's a music player which should run in background). See https://dontkillmyapp.com. Thanks! Link to comment Share on other sites More sharing options...
Solution vetdoctor Posted February 23, 2023 Author Solution Share Posted February 23, 2023 Thanks. I would have never downloaded this w/out someone telling me it's safe. Link to comment Share on other sites More sharing options...
andrewilley Posted February 23, 2023 Share Posted February 23, 2023 Silly question by the way, but just wanted to check that you haven't accidentally enabled PA Settings=>Misc=>Pause on Screen Off. Andre Link to comment Share on other sites More sharing options...
Sprille Posted March 2, 2023 Share Posted March 2, 2023 Had the same problem on a Samsung S20 FE, solved with Settings -> Apps -> Poweramp ->Battery -> Unlimited Link to comment Share on other sites More sharing options...
vetdoctor Posted March 8, 2023 Author Share Posted March 8, 2023 Andre, thanks for checking, I looked and it's default. Sprille I tried that and I thought it worked but then just back to cutting off. Mpmax I tried the app but it was just to ensure that the battery settings were not cutting the app off. It showed that it was running at 100%. With some other checking I realized that none of the other music apps on my phone have the same problem: Pocket cast, Spotify, Samsung music player, VLC player, all of them work. I don't know if it's relevant to note that Poweramp shuts off when I unlock the phone also. Link to comment Share on other sites More sharing options...
HariSingh Posted March 8, 2023 Share Posted March 8, 2023 Try: Settings > misc > use wakelock. You may need to update Poweramp to the latest version. Link to comment Share on other sites More sharing options...
andrewilley Posted March 8, 2023 Share Posted March 8, 2023 @HariSingh Wakelock (and Keep Service) is not really used in modern Androids (certainly 12+), but probably won't do any harm to try it. Andre Link to comment Share on other sites More sharing options...
vetdoctor Posted March 8, 2023 Author Share Posted March 8, 2023 Thanks, but I did check that a while back. Link to comment Share on other sites More sharing options...
Corax Posted September 26, 2023 Share Posted September 26, 2023 Hi! I'm having a very similar issue on my Sony Xperia 10 mk III. The difference is that my Poweramp doesnt fully stop but pauses for a split second and then resumes playback on minimizing/maximizing or screen turning off/on. I have done everything I can in regards to power management and it didn't help the issue. Now an interesting thing is that I have two sets of bluetooth headsets, and on one runs without an issue. The problem just appears on the other one. The thing is, the headset that has no issues is an older model only capable of AptX support. The one with issues supports AptX Adaptive. So I tried developer options on my phone and forced the headset with issues to use Aptx instead of Aptx Adaptive, and the issue vanished... So perhaps it has something to do with 24bit transmission? (old AptX uses 16bit) Best! Crow Link to comment Share on other sites More sharing options...
maxmp Posted September 26, 2023 Share Posted September 26, 2023 @Corax your device/firmware probably temporarily puts Poweramp to paused state and that causes audio artifact. If there is large enough buffer, that can be unnoticed, so that why it depends on output type/codec. I would start with adding Poweramp to the background exceptions list, as those background "optimizations" do 2 things: kill apps if they are considered not worthy for the background, or throttle cpu for them to a very low value, so audio can stutter. https://dontkillmyapp.com/sony Link to comment Share on other sites More sharing options...
Halvard Posted October 20, 2023 Share Posted October 20, 2023 Just putting my 2 cents worth in.. I had a similar issue here, and found the last command helped solve the issue. ================== 15:01:40.804 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:01:43.597 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:02:25.546 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:02:28.411 PSMediaSessionHelper.Callback onPlay com.google.android.projection.gearhead ================== 15:02:57.316 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA I then went to Settings, Headset/Bluetooth, and disabled "Pause on Headset Disconnect" All other options I triedthat were suggested here in this thread did not work. Link to comment Share on other sites More sharing options...
eldal Posted May 20 Share Posted May 20 On 10/20/2023 at 10:44 AM, Halvard said: Just putting my 2 cents worth in.. I had a similar issue here, and found the last command helped solve the issue. ================== 15:01:40.804 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:01:43.597 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:02:25.546 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:02:28.411 PSMediaSessionHelper.Callback onPlay com.google.android.projection.gearhead ================== 15:02:57.316 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA I then went to Settings, Headset/Bluetooth, and disabled "Pause on Headset Disconnect" All other options I triedthat were suggested here in this thread did not work. This is the solution. @maxmp every time I come back to this app (which is awesome BTW) that is the one problem that plagues me. Something seems wrong if this is what fixes the issue, as it's not really related to the actual issue as far as I can tell. Obviously I'll be exporting my settings this time. Link to comment Share on other sites More sharing options...
Dwaynebmw Posted May 29 Share Posted May 29 (edited) On 10/20/2023 at 3:44 PM, Halvard said: Just putting my 2 cents worth in.. I had a similar issue here, and found the last command helped solve the issue. ================== 15:01:40.804 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:01:43.597 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:02:25.546 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA ================== 15:02:28.411 PSMediaSessionHelper.Callback onPlay com.google.android.projection.gearhead ================== 15:02:57.316 AppScannerSupport PAUSE pause_on_headset USB disconnection/AA I then went to Settings, Headset/Bluetooth, and disabled "Pause on Headset Disconnect" All other options I triedthat were suggested here in this thread did not work. last post: I then went to Settings, Headset/Bluetooth, and disabled "Pause on Headset Disconnect Mine was already disabled and still stops 30 seconds after I start the play button. I've followed every suggestion. Does not help. This started about 5 days ago. Nothing was added to my phone. Nothing was changed. So I have to assume it's the app. I on FM radio here. And I will certainly reveal this if Poweramp doesn't give me a solution. This a paid FILL version. I was the one who suggested this app to my listeners. I feel responsible. I have used other media apps and they do not have this problem! So am inquiring and expect an answer to this issue from power amp. D*****w@gmail.com. Please help. Edited May 29 by andrewilley Removed email address from public view. Admins can still contact you. Link to comment Share on other sites More sharing options...
MotleyG Posted May 29 Share Posted May 29 2 hours ago, Dwaynebmw said: This started about 5 days ago. Nothing was added to my phone. Nothing was changed. So I have to assume it's the app. If nothing changed, then why assume it is the app? I am not saying it is or isn't a setting. But phones, apps, and software don't just change what they do without something else happening. Link to comment Share on other sites More sharing options...
andrewilley Posted May 29 Share Posted May 29 2 hours ago, Dwaynebmw said: This started about 5 days ago. Nothing was added to my phone. Nothing was changed. So I have to assume it's the app. Why do you have to assume it's the app if neither the app or anything else has changed. Are you saying that nothing at all has ever been updated via the Play Store? Andre Link to comment Share on other sites More sharing options...
andrewilley Posted May 29 Share Posted May 29 Oh, and a bit of into about your device, its Android version, chosen output method, etc would help too. As a new member here for about an hour, your entire first post basically only says that for you, playback stops after 30 seconds. You don't even say if this coincides with the screen going to sleep? You also mention that lots of people have apparently bought Poweramp based on your recommendation. Are they all having the same issue, and if so is there anything that all your systems have in common? Andre Link to comment Share on other sites More sharing options...
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