Rulo Posted November 25, 2020 Share Posted November 25, 2020 09:29:39.461 build-888-uni Device: motorola motorola moto z3 messi_verizon msm8998 "qcom" messi PDX29.84-51-11-7 [arm64-v8a, armeabi-v7a, armeabi] msm8998 is_snapdragon FAILED to read=/vendor/etc/audio_output_policy.conf FAILED to read=/vendor/etc/audio_io_policy.conf FAILED to read=/system/etc/audio_policy.conf FAILED to read=/vendor/etc/audio_policy.conf USB can handle Hi-Res - sdk=28 FLAG_VARIANT_USB_ONLY OK flags=0x404001400000000 FLAG_VARIANT_USB_ONLY FLAG_SUPPORTS_USB FLAG_SUPPORTS_FLT_DYN_RANGE FLAG_SUPPORTS_LDAC INTERNAL_OUTPUT_FLAG_SR_192K INTERNAL_OUTPUT_FLAG_SR_176K INTERNAL_OUTPUT_FLAG_SR_96K INTERNAL_OUTPUT_FLAG_SR_88K Link to comment Share on other sites More sharing options...
andrewilley Posted November 25, 2020 Share Posted November 25, 2020 How does bluetooth fail? No connection, no audio? What sort of bluetooth device? Andre Link to comment Share on other sites More sharing options...
John Titor Posted November 25, 2020 Share Posted November 25, 2020 @Rulo I am not one of the support staff here. So please don't DM me for support related issues. You have already asked this here. So please do answer the questions asked by the administrator and they might be able to find a solution. Link to comment Share on other sites More sharing options...
Rulo Posted November 26, 2020 Author Share Posted November 26, 2020 15 hours ago, andrewilley said: How does bluetooth fail? No connection, no audio? What sort of bluetooth device? Andre the failure only happens in the stereo of my vehicle which is a Kenwood kmm-bt328u, when starting Poweramp the Bluetooth sends a fault message and automatically disconnects, the same happens if I try it several times. This does not happen with another player on my android like Jetaudio, only with Poweramp, but of course I prefer the quality of Poweramp. Link to comment Share on other sites More sharing options...
Rulo Posted November 26, 2020 Author Share Posted November 26, 2020 2 hours ago, Someguyonline said: @RuloNo soy uno del personal de apoyo aquí. Por lo tanto, no me envíen mensajes de correo electrónico para problemas relacionados con el soporte. Ya lo has preguntado aquí. Por lo tanto, responda las preguntas del administrador y tal vez pueda encontrar una solución. Sorry Link to comment Share on other sites More sharing options...
andrewilley Posted November 26, 2020 Share Posted November 26, 2020 What is the fault message that Bluetooth sends, and does that display on the car stereo, on your phone, or in Poweramp? I assume you are on Android 9 or 10 with a device like that? Does audio work with any other Bluetooth devices (headset, etc)? There are a couple of things you can try. Unpair and re-pair the bluetooth connection and try again. Try using a different AVRCP mode (in Android Settings > Developer Options). Andre Link to comment Share on other sites More sharing options...
Rulo Posted November 26, 2020 Author Share Posted November 26, 2020 the Bluetooth message of my android is Bluetooth failure with two options close the application or enter the application information. the message sent by my vehicle's stereo is Bluetooth disconnected. I also tried to change the version of AVRCP and it did not work either, I deleted the Bluetooth registers and paired again but it did not work either the fault does not occur with other devices such as headphones or home audio equipment Link to comment Share on other sites More sharing options...
andrewilley Posted November 26, 2020 Share Posted November 26, 2020 Sounds like something quirky with the BT connection of your Kenwood device. Are there any firmware updates issued for it? Andre Link to comment Share on other sites More sharing options...
Rulo Posted November 27, 2020 Author Share Posted November 27, 2020 I just checked if there was a firmware update for my Kenwood stereo and I did the most recent update but you still noticed the problem. now I tried the Poweramp V2 and it works very well on my Kenwood stereo, but I am interested in making it the same with the V3 Link to comment Share on other sites More sharing options...
andrewilley Posted November 27, 2020 Share Posted November 27, 2020 Might be worth resetting PA (v3, build 888) to its default settings with a fresh install (and don't let Google restore cloud backup settings, or if it does clear app data). Otherwise there might be something in the logs that could help, but very much depending on where the issue is occurring. If the problem happens again, go to PA Settings > Get Support > Send Log > and email it to gpmaxmpz @gmail . com . Post here that you've sent it, and PM @maxmp to let him know what address you sent the log from and that it relates to this thread. Andre Link to comment Share on other sites More sharing options...
Rulo Posted November 27, 2020 Author Share Posted November 27, 2020 7 hours ago, andrewilley said: Might be worth resetting PA (v3, build 888) to its default settings with a fresh install (and don't let Google restore cloud backup settings, or if it does clear app data). Otherwise there might be something in the logs that could help, but very much depending on where the issue is occurring. If the problem happens again, go to PA Settings > Get Support > Send Log > and email it to gpmaxmpz @gmail . com . Post here that you've sent it, and PM @maxmp to let him know what address you sent the log from and that it relates to this thread. Andre ok they are, I see that others have the same problem https://forum.powerampapp.com/topic/17071-unstable-bluetooth-after-android-v-90-upgrade-when-using-Poweramp/page/2/ I hope a solution is achieved Link to comment Share on other sites More sharing options...
andrewilley Posted November 27, 2020 Share Posted November 27, 2020 I can't remember if you tried turning off the switch for DVC BT Absolute Volume (see PA Settings > Audio > Direct Volume Control (DVC) > No DVC for Bluetooth Absolute Volume) ? Andre Link to comment Share on other sites More sharing options...
MotleyG Posted November 27, 2020 Share Posted November 27, 2020 7 hours ago, Rulo said: ok they are, I see that others have the same problem https://forum.powerampapp.com/topic/17071-unstable-bluetooth-after-android-v-90-upgrade-when-using-Poweramp/page/2/ I hope a solution is achieved That thread hadn't been active for 6 months. I believe your solution is to disable BT absolute volume. This is in the developer settings of your device. Link to comment Share on other sites More sharing options...
Rulo Posted November 28, 2020 Author Share Posted November 28, 2020 On 11/27/2020 at 10:43 AM, MotleyG said: That thread hadn't been active for 6 months. I believe your solution is to disable BT absolute volume. This is in the developer settings of your device. I already tried and it did not work Link to comment Share on other sites More sharing options...
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