kiddaa Posted October 1, 2018 Share Posted October 1, 2018 Hi everyone, I am a Poweramp user for several years now on different smartphones including my current phone. I purchased the unlocker via the website. Yesteday I updated my OnePlus 6 on Android 8 to 9.0 Pie. Now when I start the app, the license is not recognized; it has worked before the update. It says that there is no google account found. I search the FAQ already and did what was written there. I also updated the Playstore as described in another thread. I reinstalled the unlocker and the Poweramp app (rc-build-797-play) but without success. Any ideas how to fix this? I really like the player and wouldn't like to switch after using it for the last 5+ years. Thanks in advance Link to comment Share on other sites More sharing options...
andrewilley Posted October 1, 2018 Share Posted October 1, 2018 You could try clear data of the Play Store app on your phone to force it to refresh. Otherwise, please contact poweramp.maxmpz@gmail.com for further assistance. Andre Link to comment Share on other sites More sharing options...
kiddaa Posted October 2, 2018 Author Share Posted October 2, 2018 thanks that also didn't work. will contact them then. BR edit: Great support, it works now: Quote Hello from Poweramp support team!Please uninstall Poweramp Trial and Unlocker, restart your device and update Poweramp (trial - which is the main app) from Poweramp site -http://powerampapp.com/download-Poweramp to latest build. Link to comment Share on other sites More sharing options...
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