Marco64 Posted September 8, 2019 Share Posted September 8, 2019 I purchased the license for Poweramp to install it on my FiiO M6 device, I downloaded the Poweramp-2.0.10-build-588-uni.apk version and successfully installed it on my device, so I did the Already Purchased procedure on the inserted email software and Order ID, but Poweramp keeps telling me "Validate purchase failed - No Google or Email account (Android 3+) registered on the device" The version is in Italian and the device is connected to the internet and has no Google Play I would like to make the software work otherwise, if it is not possible to recover the money spent. Quote Link to comment Share on other sites More sharing options...
andrewilley Posted September 8, 2019 Share Posted September 8, 2019 I assume your device is using a very old version of Android (pre 5.0), otherwise please use PA v3 instead of the legacy v2 app. If you purchased via Google Play, you need to be using the same Google Play account on any device that needs to use that licence. It will not work without Google Play present and logged in. If you purchased from the website, you need to have the email account that you originally registered with set up on that device, and enter the details from the confirmation email. See the FAQs, e.g:http://support.powerampapp.com/knowledgebase/articles/324284-restore-poweramp-purchasehttp://support.powerampapp.com/knowledgebase/articles/323571-unlocker-without-google-accounthttp://support.powerampapp.com/knowledgebase/articles/323561-apm-response-no-valid-google-accounts Andre Quote Link to comment Share on other sites More sharing options...
Marco64 Posted September 9, 2019 Author Share Posted September 9, 2019 Thanks Andrè, unfortunately for all three solutions, it requires that I have to configure a user on my device, but unfortunately there is no such possibility. The device is equipped with an Android 7, very personalized! https://headfonics.com/2019/01/fiio-m6-review/ Quote Link to comment Share on other sites More sharing options...
andrewilley Posted September 9, 2019 Share Posted September 9, 2019 For Android 7, try using PA v3 rather than the legacy v2 version. The licence limitations a bit more modern and less restrictive (see the FAQs) although you'll still need to fulfil the requirements of the email confirmation (if a direct purchase) or have a Google Play account set up on it if you bought via Google Play. Andre Quote Link to comment Share on other sites More sharing options...
Marco64 Posted September 9, 2019 Author Share Posted September 9, 2019 But the license I purchased for the v2 version! Is it possible to convert it back to v3? Quote Link to comment Share on other sites More sharing options...
andrewilley Posted September 9, 2019 Share Posted September 9, 2019 The license is valid for all versions, v2 or v3. Andre Quote Link to comment Share on other sites More sharing options...
Marco64 Posted September 10, 2019 Author Share Posted September 10, 2019 Ah ok, then I'll try it tonight! Thank you! Quote Link to comment Share on other sites More sharing options...
Marco64 Posted September 12, 2019 Author Share Posted September 12, 2019 On 9/10/2019 at 12:15 AM, andrewilley said: The license is valid for all versions, v2 or v3. Andre I tried tonight with v3, but nothing. APM response answers me - 500_NO_ORDER_FOR_ACT myemail.it I have re-done the test several times, but always the same result !!! Quote Link to comment Share on other sites More sharing options...
andrewilley Posted September 13, 2019 Share Posted September 13, 2019 I'm assuming you have a direct licence, purchased from the website here, as you say there is no Google Play on your device. And then you have downloaded and installed the latest APK from https://forum.powerampapp.com/files/category/2-poweramp-v3-latest-releases/ (currently build 841). Once you have done that, follow the instructions in http://support.powerampapp.com/knowledgebase/articles/323565-apm-response-500-no-order-for-act to enter the details from your purchase confirmation email. I'm going to move this thread to one of the v3 areas for wider reach, as it is no longer a v2 discussion. Andre Quote Link to comment Share on other sites More sharing options...
Marco64 Posted September 13, 2019 Author Share Posted September 13, 2019 2 hours ago, andrewilley said: I'm assuming you have a direct licence, purchased from the website here, as you say there is no Google Play on your device. And then you have downloaded and installed the latest APK from https://forum.powerampapp.com/files/category/2-Poweramp-v3-latest-releases/ (currently build 841). Once you have done that, follow the instructions in http://support.powerampapp.com/knowledgebase/articles/323565-apm-response-500-no-order-for-act to enter the details from your purchase confirmation email. I'm going to move this thread to one of the v3 areas for wider reach, as it is no longer a v2 discussion. Andre In the instructions it says: "2. Poweramp v2 only: add the email from order confirmation email from PayPro Global as Google Account or Email Account from your device Android Settings => Accounts" But I don't have Accounts on my FiiO M6 device, I have no way to define an account !!! Quote Link to comment Share on other sites More sharing options...
Marco64 Posted September 13, 2019 Author Share Posted September 13, 2019 However, isn't it clear to me if the email with which I have to register and purchase the license has to be google, that is xxxxx@gmail.com? Because if so, the email with which I bought the license has no "gmail.com" domain, but "fastwebnet.it"! Quote Link to comment Share on other sites More sharing options...
andrewilley Posted September 13, 2019 Share Posted September 13, 2019 No, it does not have to be a Google account. Also, please see the notes for v3, not v2. As I said, v2 was much more restrictive in the way licences worked (and it would not have worked on your setup). Andre Quote Link to comment Share on other sites More sharing options...
Marco64 Posted September 13, 2019 Author Share Posted September 13, 2019 7 hours ago, andrewilley said: ... please see the notes for v3, not v2. As I said, v2 was much more restrictive in the way licences worked (and it would not have worked on your setup). Andre And where are the notes for v3? Personally it's a week that I try to make this player work, but I can't get it to work under license! I think I'll ask for the money back ... Quote Link to comment Share on other sites More sharing options...
andrewilley Posted September 14, 2019 Share Posted September 14, 2019 11 hours ago, Marco64 said: And where are the notes for v3? Personally it's a week that I try to make this player work, but I can't get it to work under license! I think I'll ask for the money back ... In the FAQs I referred to above (http://support.powerampapp.com/knowledgebase/topics/50053-poweramp-unlocker) both v2 and v3 instructions are included wherever there are differences. If you are still having problems with your account after trying that, please contact poweramp.maxmpz@gmail.com (or use the Get Support option inside the app). If you search for "fiio" in these forums, there are plenty of people discussing M6, M9 etc usage (so it must work for them) so unless your device is wildly different for some reason, the problem should not be insurmountable. Andre Quote Link to comment Share on other sites More sharing options...
Marco64 Posted September 15, 2019 Author Share Posted September 15, 2019 Sending the email to Poweramp.maxmpz@gmail.com was decisive! Thanks! Quote Link to comment Share on other sites More sharing options...
andrewilley Posted September 16, 2019 Share Posted September 16, 2019 15 hours ago, Marco64 said: Sending the email to Poweramp.maxmpz@gmail.com was decisive! Has your problem been resolved then, or are you still waiting for a reply? If so, what was the resolution? Andre Quote Link to comment Share on other sites More sharing options...
boonboon Posted October 12, 2019 Share Posted October 12, 2019 I have same problem with FIIO M6 and I can't install full version unlocker too. I do I solve? Update: I bought a license again from website and now It's no problem about license activation. Quote Link to comment Share on other sites More sharing options...
IFW Posted October 17, 2019 Share Posted October 17, 2019 I'm using Poweramp on a fiio M6, no issues with the license, I just bought a website, single device, license (doesn't matter whether the email is Google or not) and entered the email and license key into Poweramp (with a network connection) Quote Link to comment Share on other sites More sharing options...
Rogerio da Costa Posted October 17, 2019 Share Posted October 17, 2019 To whom it may concern and find this usefull in future, I have a Fiio M6 device and was trying to use my old Poweramp license, purchased via Google Play back in 2012 - As I didnt have a purchase order ID, since this is only available for purchases made via the website (direct), and the Fiio M6 does not support google services, I contacted the Poweramp support via the email Poweramp.maxmpz@gmail.com but had no lucky on converting my old license, so had to purchase a new license via website, single device and the registration process in M6 was smooth using the Order ID and email used on the purchase - All is working fine. It's a shame I had to rebuy the player - But I accepted it since Poweramp is infinitely better than the stock Fiio Music player. Quote Link to comment Share on other sites More sharing options...
Butcher Posted October 16, 2020 Share Posted October 16, 2020 Hi, @Rogerio da Costa I have tried this on my M6 and it is still not working. I installed the V2 apk and put the same email address I used to purchase the website version of the app and then used the order ID I received upon purchase. Quote Link to comment Share on other sites More sharing options...
andrewilley Posted October 16, 2020 Share Posted October 16, 2020 The M6 runs a customised version of Android 7, are you able to install the Poweramp v3 apk onto it? Website purchases should work as long as you have internet connectivity, but the old V2 of Poweramp required an email account to validate, which you may not be able to install on such a customised device. Andre Quote Link to comment Share on other sites More sharing options...
hengendry2 Posted January 29, 2021 Share Posted January 29, 2021 Hello everyone, today I did the test that it could be used to activate Poweramp again first, the APK of Fiio, save it on the memory card and also download this version Poweramp-2.0.10-build-588-uni.apk Build 588 also in the memory card, first install the old version of Poweramp and already installed install the APK of Fiio and now it works again, I hope it works for you too. sorry for my writing. I'm not good with English. Quote Link to comment Share on other sites More sharing options...
andrewilley Posted January 29, 2021 Share Posted January 29, 2021 @hengendry2 So having installed v2 successfully, and presumably validated your direct licence, have you been able to install a more recent v3 APK over the top? Andre Quote Link to comment Share on other sites More sharing options...
hengendry2 Posted January 31, 2021 Share Posted January 31, 2021 At the moment it works well, I will continue testing it and if it fails at some point I will notify you. Quote Link to comment Share on other sites More sharing options...
petermoe Posted June 11, 2021 Share Posted June 11, 2021 I have just bought the current v3 to install on my Fiio M6. I followed the instructions in the email I received after I purchased the software, all went well. The player has scanned my music files and built the database. Playing various tracks right now, all seems to work fine. I'm using Poweramp on my phone for a number of months and I find it is the superior player, compared with the default players on Fiio or my phone. Quote Link to comment Share on other sites More sharing options...
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