Frustrating bug with unlocker

[a.budden]

I've used Poweramp (full version) for many years very happily - it's easily the best music player available for Android.  However, I had a very frustrating experience recently that I feel shouldn't ever happen.

I was on a long (5 hour) flight and I was listening to music through Poweramp for the first couple of hours of the flight.  I stopped the music briefly while I ate some food on the flight and when I restarted Poweramp I was told that it couldn't validate my licence as there was no internet access and thus Poweramp refused to start.  Since I was on a plane and hence didn't have any means of obtaining internet access, that meant that I couldn't use Poweramp for the remainder of the journey.  I don't understand why, after two hours of happily playing, it would suddenly decide that the licence is no longer valid without an internet connection.  I have now been forced to look for other music players (preferably without licensing) so that I can travel without losing access to my music part-way through the flight.

I realise it's hard to control licensing and you don't want a situation where people can use it without paying if they put their phone on flight mode while playing music, but there must be a better way of dealing with it than locking out the player while in use.  Can't there at least be a grace period of (say) a day if the licence has previously been validated and the problem is lack of internet access?

I'm using Poweramp 2.0.10-build-588-play (Full Version) on a Oneplus 5 running stock Android 8.0.0.

[andrewilley]

Please see http://support.powerampapp.com/knowledgebase/articles/323557-is-internet-connection-required first, and if this does not answer your problem please could you send an email to poweramp.maxmpz@gamil.com with your purchase details? Many thanks.

Andre