@Poweramp2 Posted May 11, 2012 Share Posted May 11, 2012 Hello guys,I am your neighborhood support guy for this forum, and I just wanted to make sure everyone is getting their questions answered. This forum is great because a lot of people here are always happy to answer your questions, I also check a lot of the posts to see if your questions have been answered. If your question doesn't get answered in 3 days... message me a link to your post, and I'll do my best to answer your question for you.Please don't send me any questions directly thought because some people might be wondering the same things, so send me links only.Thanks guys, and I hope all your problems get resolved.WenHaving happy users is our goal! Our Twitter account is also very quick to respond to questions and comments. Link to comment Share on other sites More sharing options...
skysi Posted June 18, 2012 Share Posted June 18, 2012 Well, if happy users are your goal, you failed with this one. I've reported my problem of excessive battery usage on Galaxy Note I717 (At&T) numerous times with screen shots and detailed explanations, and... I never got a single response from this team. Why? Link to comment Share on other sites More sharing options...
andrei1015 Posted July 7, 2012 Share Posted July 7, 2012 Are you sure it's Poweramp's fault? It would be weird to act this way only on your device. Or only on the Note.. Link to comment Share on other sites More sharing options...
@Poweramp2 Posted July 8, 2012 Author Share Posted July 8, 2012 Well, if happy users are your goal, you failed with this one. I've reported my problem of excessive battery usage on Galaxy Note I717 (At&T) numerous times with screen shots and detailed explanations, and... I never got a single response from this team. Why?Why? Sorry we do our best, I don't know which method of communication you've used to get in contact with us but sorry for the lack of response. There are so many different versions of Android devices out there, we've tested Poweramp on all of them (Okay only 50+ device we have in-house), and cannot re-create the problem. There is a whole thread about this elsewhere, but like Max said on it... Poweramp shouldn't take that much power, and if it was something we could fix, we would. Phones don't all act the same, problem with making an Android app, and so it's weird to see this come up. Also when people use Custom ROMs, that doesn't help their case either since we can't test custom roms. Link to comment Share on other sites More sharing options...
philopalot Posted July 30, 2012 Share Posted July 30, 2012 Hi, I updated my HTC sensation 4g to ICS and the only problem I have is that my unlocker for Poweramp doesn't unlock it anymore. I tried reinstalling Poweramp, and it worked for a couple of days. Now it wont even start. the message said something about not even a able access my purchasing details from google . Link to comment Share on other sites More sharing options...
halukrifat Posted August 3, 2012 Share Posted August 3, 2012 Hello guys,I am your neighborhood support guy for this forum, and I just wanted to make sure everyone is getting their questions answered. This forum is great because a lot of people here are always happy to answer your questions, I also check a lot of the posts to see if your questions have been answered. If your question doesn't get answered in 3 days... message me a link to your post, and I'll do my best to answer your question for you.Please don't send me any questions directly thought because some people might be wondering the same things, so send me links only.Thanks guys, and I hope all your problems get resolved.WenHaving happy users is our goal!>Hi. I purchased the Poweramp from the market about three weeks ago. But it sometimes gives the alert "failed to verify licence". I wrote mail and did what you said, the alert vanish short time but the problem repeats again and again, at the end the pro closes itself continually. I got annoyed this situation. Please solve this problem or pay my money back. Link to comment Share on other sites More sharing options...
@Poweramp2 Posted August 3, 2012 Author Share Posted August 3, 2012 Hi, I updated my HTC sensation 4g to ICS and the only problem I have is that my unlocker for Poweramp doesn't unlock it anymore. I tried reinstalling Poweramp, and it worked for a couple of days. Now it wont even start. the message said something about not even a able access my purchasing details from google .We can't help with unlocker issues on the forum, you have to email support for those issues. Link to comment Share on other sites More sharing options...
@Poweramp2 Posted August 3, 2012 Author Share Posted August 3, 2012 >Hi. I purchased the Poweramp from the market about three weeks ago. But it sometimes gives the alert "failed to verify licence". I wrote mail and did what you said, the alert vanish short time but the problem repeats again and again, at the end the pro closes itself continually. I got annoyed this situation. Please solve this problem or pay my money back.We're sorry you're having this issues with the Poweramp's unlocker, we really don't like customers not enjoying their paid product. Now we on the forum cannot really help you because we don't have access to the unlocker files, and only emailing support can be of help to you. Sorry for the inconvenience! Link to comment Share on other sites More sharing options...
TechXero Posted August 7, 2012 Share Posted August 7, 2012 Well, just bought Poweramp and all I get .s the "Unfotunately, Poweramp has Stopped" message as soon as I hit play button ... Am on HTC One X with 4.0.4 Sense 4.1 ...Plz help ! Link to comment Share on other sites More sharing options...
aroutis Posted August 8, 2012 Share Posted August 8, 2012 We're sorry you're having this issues with the Poweramp's unlocker, we really don't like customers not enjoying their paid product. Now we on the forum cannot really help you because we don't have access to the unlocker files, and only emailing support can be of help to you. Sorry for the inconvenience!I have the exact issue with my Poweramp. I have reported the issue via the program and the form at google docs. Is there any other way I could help you to solve this issue? Link to comment Share on other sites More sharing options...
@Poweramp2 Posted August 9, 2012 Author Share Posted August 9, 2012 I have the exact issue with my Poweramp. I have reported the issue via the program and the form at google docs. Is there any other way I could help you to solve this issue?Try the methods in this thread: http://forum.powerampapp.com/index.php?/topic/3575-verify-issue-try-this/ Link to comment Share on other sites More sharing options...
stevecale Posted August 20, 2012 Share Posted August 20, 2012 I posted on the bug form and now here as requested.HTC EVO 4G LTEAndrioid ver 4.03HTC Sense 4.0Stock ROMPoweramp 2.0.6 build 158 FullStatic while playing audio. Static is constant. Sounds like a scratchy vinyl record. No static when using other music apps. I have tried disabling all settings one by one and still static. Sprint claims nothing is wrong with the phone. Static with and without Beats Audio and other sound enhancements. Your help is appreciated.Thank you Link to comment Share on other sites More sharing options...
@Poweramp2 Posted August 22, 2012 Author Share Posted August 22, 2012 I posted on the bug form and now here as requested.HTC EVO 4G LTEAndrioid ver 4.03HTC Sense 4.0Stock ROMPoweramp 2.0.6 build 158 FullStatic while playing audio. Static is constant. Sounds like a scratchy vinyl record. No static when using other music apps. I have tried disabling all settings one by one and still static. Sprint claims nothing is wrong with the phone. Static with and without Beats Audio and other sound enhancements. Your help is appreciated.Thank youI cannot think of anything that might be causing this issue. Has it been happening since you bought the phone or is it something new? Let us know so we can try and solve the issue!Thanks! Link to comment Share on other sites More sharing options...
stevecale Posted August 24, 2012 Share Posted August 24, 2012 I cannot think of anything that might be causing this issue. Has it been happening since you bought the phone or is it something new? Let us know so we can try and solve the issue!Thanks!It has been happening since I started using Poweramp. I have used Amazon MP3 player and Google Music with no static. Last night I downloaded DoubleTwist and it work fine as well. It seems the static problem occurs only with Power Amp. I have had the phone since July and bought Poweramp about 2 weeks later.Steve Link to comment Share on other sites More sharing options...
r3v0Lut10n Posted August 28, 2012 Share Posted August 28, 2012 Is there any workaround for HTC ONE X and Beats support ? I mean .. to make it work No matter if i turn it on or off, nothing happens (no difference in sound)HTX ONE X - Android 4.0.4, build 2.17, with AKG headset (stock kernel, none hacking) Link to comment Share on other sites More sharing options...
@Poweramp2 Posted August 28, 2012 Author Share Posted August 28, 2012 Is there any workaround for HTC ONE X and Beats support ? I mean .. to make it work No matter if i turn it on or off, nothing happens (no difference in sound)HTX ONE X - Android 4.0.4, build 2.17, with AKG headset (stock kernel, none hacking)Maybe it's because Poweramp is more Powerful than Beats but otherwise, we haven't heard anything about it not working but if the developer Max did, then I'm sure he'll fix it in the next update. Link to comment Share on other sites More sharing options...
Mykalson Posted August 28, 2012 Share Posted August 28, 2012 When I get the 'complete action using' dialogue for anything pertaining to music (voice control, click on mp3, etc), Poweramp isn't in the list. Phone: Droid Bionic, OS v 2.3.4, unrooted Link to comment Share on other sites More sharing options...
locoblacbelt Posted September 9, 2012 Share Posted September 9, 2012 Hi Wen-- I'm experiencing a new error in which, after adding about 30gb of music to my external SD card (which was previously working just fine), when I launch Poweramp, it force closes within 10 seconds while supposedly attempting to rescan the library. I've restarted and also uninstalled and reinstalled the app and cleared the cache and still no improvement.Phone: Droid Razr Maxx, Android 4.0.4, unrooted. Link to comment Share on other sites More sharing options...
@Poweramp2 Posted September 10, 2012 Author Share Posted September 10, 2012 Hi Wen-- I'm experiencing a new error in which, after adding about 30gb of music to my external SD card (which was previously working just fine), when I launch Poweramp, it force closes within 10 seconds while supposedly attempting to rescan the library. I've restarted and also uninstalled and reinstalled the app and cleared the cache and still no improvement.Phone: Droid Razr Maxx, Android 4.0.4, unrooted.Does your phone's stock music player properly handle the new music content? Also I'd try turning of Auto rescan from the settings, while the SD card is out, then put it back in and do a manual rescan. From there, I think, Poweramp should be able to handle the music large content. Link to comment Share on other sites More sharing options...
jbar Posted September 10, 2012 Share Posted September 10, 2012 I've never used a forum for help but I have an HTC vivid with ice cream sandwich and I'm trying to get power amp to function my google play works fine but power amp won't play it says list done but no playback all the filled are in Poweramp library including albums I've reloaded music files and I've set not update automatically so to update myself to no avail it just says to many failed files Link to comment Share on other sites More sharing options...
@Poweramp2 Posted September 10, 2012 Author Share Posted September 10, 2012 I've never used a forum for help but I have an HTC vivid with ice cream sandwich and I'm trying to get power amp to function my google play works fine but power amp won't play it says list done but no playback all the filled are in Poweramp library including albums I've reloaded music files and I've set not update automatically so to update myself to no avail it just says to many failed filesSorry, that was a bit hard to understand. So your problem is that Poweramp says "Too many failed files?" well that means Poweramp can't read the music you have on your phone. Either it's an issue with your music (corrupted, etc.) or it could be that Poweramp is having a random issue with your phone. Try playing your music with your normal player, and see if it works... if it does then that means it's something with Poweramp. If so, then go to the settings page and press the get support button and that should get you a solution soon. THanks! Link to comment Share on other sites More sharing options...
nfurfaro Posted September 14, 2012 Share Posted September 14, 2012 I purchased the full version and it worked fine for a while. Now, as soon as I open Poweramp, my screen (Samsung Galaxy S3) goes black for 20-30 seconds, and then I see "Unfortunately, Poweramp has Stopped" . I've reported this issue but had no response so far. Link to comment Share on other sites More sharing options...
Tornike Posted September 14, 2012 Share Posted September 14, 2012 Hello, is this a thread I could use to ask about issues with purchasing the full version/unlocker of Poweramp? Link to comment Share on other sites More sharing options...
@Poweramp2 Posted September 16, 2012 Author Share Posted September 16, 2012 I purchased the full version and it worked fine for a while. Now, as soon as I open Poweramp, my screen (Samsung Galaxy S3) goes black for 20-30 seconds, and then I see "Unfortunately, Poweramp has Stopped" . I've reported this issue but had no response so far.Try the new version that's available in this forum and let us know if the issue is still there. Link to comment Share on other sites More sharing options...
@Poweramp2 Posted September 16, 2012 Author Share Posted September 16, 2012 Hello, is this a thread I could use to ask about issues with purchasing the full version/unlocker of Poweramp?You have to email us, we can't help at all with purchase issue on the forums. Link to comment Share on other sites More sharing options...
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