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Earbuds Volume UP


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Sorry in advance if I am posting this in the wrong forum section.

I am using a Asus ZenFone 4 Selfie with Poweramp music player. And my brother gave me his Samsung AKG earbuds. 

The problem I have is that the volume button +, the + button puts the volume lower.

Anyone know how to fix this? (I did read somewhere that it could be the earbuds jack or phone port. But I am just double checking on here)

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Thank you so much for the reply Andre!!

Funny enough I thought it was working in other apps. But it is the same..

The main apps where I would like the + button to turn up the volume is in (Radio stock app on Asus Zenfone) and Poweramp. Just found out now it doesnt work in all my media apps. So everytime I push the + button specifically it puts the volume lower, including Youtube.

Seems like its a software / hardware problem with Asus.

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