shashankpullela4239@gmail. Posted July 7, 2020 Share Posted July 7, 2020 Hi Team, I've been an long term user of Poweramp. Recently I met with a tragedy. My Google account is Disabled by Google and they didn't even tell me the reason, would you guys be kind enough to give me a free promo code for my current Gmail ID. *******@gmail.com was my previous mail ID for your reference. Thank You Quote Link to comment Share on other sites More sharing options...
andrewilley Posted July 7, 2020 Share Posted July 7, 2020 Please contact poweramp.maxmpz @ gmail.com in case they can do something to switch your Google purchase to a website purchase. I don't know if this is possible though. Also the email address you quoted and the one in the Google screenshot are different, you will need to confirm all your details. Are you still using the legacy Poweramp v2 by the way (as you posted in this subforum) or v3? Andre Quote Link to comment Share on other sites More sharing options...
shashankpullela4239@gmail. Posted July 7, 2020 Author Share Posted July 7, 2020 I'm using V3 Quote Link to comment Share on other sites More sharing options...
andrewilley Posted July 7, 2020 Share Posted July 7, 2020 I'll move this thread to a current forum then. Andre Quote Link to comment Share on other sites More sharing options...
shashankpullela4239@gmail. Posted July 7, 2020 Author Share Posted July 7, 2020 Sure, Thank you, in the panic I selected a wrong thread. Quote Link to comment Share on other sites More sharing options...
shashankpullela4239@gmail. Posted July 8, 2020 Author Share Posted July 8, 2020 I got no response from Devs ! I'll understand and let go of they don't want to help out, but lack of reply makes me wonder if I've reached them. Anybody has a alternate mail ID or Telegram channel etc for me to try and reach out?? Quote Link to comment Share on other sites More sharing options...
andrewilley Posted July 8, 2020 Share Posted July 8, 2020 1 hour ago, shashankpullela4239@gmail. said: I got no response from Devs ! I only gave you the email address 20 hours ago, give them a chance. You ought to get a response within 2-3 working days, but it can take a bit longer sometimes. Andre Quote Link to comment Share on other sites More sharing options...
shashankpullela4239@gmail. Posted July 8, 2020 Author Share Posted July 8, 2020 Sorry, no issues I'll wait 😅 Quote Link to comment Share on other sites More sharing options...
shashankpullela4239@gmail. Posted July 14, 2020 Author Share Posted July 14, 2020 On 7/8/2020 at 3:06 PM, andrewilley said: I only gave you the email address 20 hours ago, give them a chance. You ought to get a response within 2-3 working days, but it can take a bit longer sometimes. Okay, so it's been a week 😅...Am I allowed to ask now if there is an alternate way to contact the devs?? Quote Link to comment Share on other sites More sharing options...
andrewilley Posted July 14, 2020 Share Posted July 14, 2020 4 hours ago, shashankpullela4239@gmail. said: Okay, so it's been a week 😅...Am I allowed to ask now if there is an alternate way to contact the devs?? There isn't, no. Please try emailing again (and check your email address and spam folder too). Andre Quote Link to comment Share on other sites More sharing options...
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