Loweaul Posted July 9, 2023 Share Posted July 9, 2023 (edited) One of the users in Chinese Form said that when the music replayed with Hi-Res output via Bluetooth, the moment he adjusted the volume in PA, the app crashed for unknown reason. but switching the output setting to the other one,like OpenSL Output, then adjusting the volume won't trigger any issues. By the way, he said that when he updated the system to Android 13, the issue showed up, but nothing happened before the update has been installed. Device Name: Motoedge X30, myUI5.0 based on Android 13, PA version 966 Edited July 9, 2023 by Loweaul Correction Link to comment https://forum.powerampapp.com/topic/26621-app-crash-when-adjusting-the-volume/ Share on other sites More sharing options...
maxmp Posted July 9, 2023 Share Posted July 9, 2023 @Loweaul thanks for the report. The best way to fix it is try to dump the log from the Android Developer options right after the crash happens, but it can be also the firmware issue (thus, not fixable by the app). Link to comment https://forum.powerampapp.com/topic/26621-app-crash-when-adjusting-the-volume/#findComment-123060 Share on other sites More sharing options...
Joe Lamore Posted July 9, 2023 Share Posted July 9, 2023 4 minutes ago, maxmp said: @Loweaul thanks for the report. The best way to fix it is try to dump the log from the Android Developer options right after the crash happens, but it can be also the firmware issue (thus, not fixable by the app). Thanks Link to comment https://forum.powerampapp.com/topic/26621-app-crash-when-adjusting-the-volume/#findComment-123062 Share on other sites More sharing options...
Loweaul Posted July 10, 2023 Author Share Posted July 10, 2023 @maxmp I'll send an email for that. thanks for replying. Link to comment https://forum.powerampapp.com/topic/26621-app-crash-when-adjusting-the-volume/#findComment-123075 Share on other sites More sharing options...
Loweaul Posted July 11, 2023 Author Share Posted July 11, 2023 On 7/10/2023 at 2:33 AM, maxmp said: @Loweaul thanks for the report. The best way to fix it is try to dump the log from the Android Developer options right after the crash happens, but it can be also the firmware issue (thus, not fixable by the app). @maxmp Well, I don't think the bug reporter can dump the log out really soon, I wonder if the log in PA could help some. Link to comment https://forum.powerampapp.com/topic/26621-app-crash-when-adjusting-the-volume/#findComment-123108 Share on other sites More sharing options...
andrewilley Posted July 11, 2023 Share Posted July 11, 2023 @Loweaul PA won't have anything logged if it crashed, it needs to be an Android-level debug log. They can take a while to prepare and compress into a ZIP file though. Andre Link to comment https://forum.powerampapp.com/topic/26621-app-crash-when-adjusting-the-volume/#findComment-123110 Share on other sites More sharing options...
Loweaul Posted July 11, 2023 Author Share Posted July 11, 2023 @andrewilley I see, I got the Android debug log just a few minutes ago, I'll send it to maxmp. Link to comment https://forum.powerampapp.com/topic/26621-app-crash-when-adjusting-the-volume/#findComment-123111 Share on other sites More sharing options...
Solution maxmp Posted July 11, 2023 Solution Share Posted July 11, 2023 @Loweaul Thanks for the log. Yes, the log shows the crash in android native audio track API during setVolume. This is some kind of firmware customization/issue, which is very hard to track/fix in the app (as it's very OEM/firmware specific), but hopefully I will occasionally get similar ROM on my Motorolas, or may be firmware update fixes this first. In the meantime I would recommend trying other outputs, such as AAudio which (on the recent Androids) is on-par with Hi-Res output in terms of hi-res support. Link to comment https://forum.powerampapp.com/topic/26621-app-crash-when-adjusting-the-volume/#findComment-123116 Share on other sites More sharing options...
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