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Instructions to Activate Licensed Version Do Not Work

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After purchasing Poweramp on line via the web site I was sent these instructions to activate the application:

Poweramp is unlocked in-app via Settings => Already Purchased? => Website.

These instructions do not work. What does one do now?

Please note I am running the Trail version of Poweramp.

Has anyone else experienced this problem. I have emailed the support team but have had no response from them, so they now have my money, but I have a piece of software that has expired. 

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