Jewel Posted April 21, 2020 Share Posted April 21, 2020 licence verify failed, although l had bought Poweramp on your website, please help me Thanks Quote Link to comment Share on other sites More sharing options...
andrewilley Posted April 21, 2020 Share Posted April 21, 2020 Some information would be helpful. What device, Android version, Poweramp version, network connection status, what actions you took, what the error message said, etc. In the meantime, have you read the FAQs, such as: Andre Quote Link to comment Share on other sites More sharing options...
Jewel Posted April 21, 2020 Author Share Posted April 21, 2020 Device xiomi mi 9t, version 10, Poweramp v3, network ok 👌, showing. Failed to verify licence Quote Link to comment Share on other sites More sharing options...
andrewilley Posted April 21, 2020 Share Posted April 21, 2020 If you are using a website purchased licence (with email and ID) are you also using the website downloaded app version? https://forum.powerampapp.com/files/category/2-poweramp-v3-latest-releases/ Andre Quote Link to comment Share on other sites More sharing options...
maxmp Posted April 21, 2020 Share Posted April 21, 2020 @Jewel Use Get Support button (where you see that Failed message and wait for the support;-) Though we'll respond with one of the canned responses as they contain all the possible information and all the possible solutions. Thanks! Quote Link to comment Share on other sites More sharing options...
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