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Issue validating License, bought app from website with Paypal


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Hi guys I have a problem with the app Poweramp I recently bought it and followed this instructiones carefully

 
Detailed instructions:
0. uninstall any other versions of Poweramp Full Version Unlocker if you have them
1. ensure your Internet connection is working on the device and you can open http://powerampapp.com
2. ensure your Google or Email account armXXXXX@gmail.com is registered under Android settings => Accounts
3. ensure you have Poweramp build-550 or later from Poweramp website (http://powerampapp.com/download-Poweramp). Play builds don't have non-Play purchase support
4. in Poweramp Settings use Already Purchased? => Website and type in Google/Email account armiXXXXX@GMAIL.COM and Order ID 2XXXXXX
 
 
But when I entered my email account and my order ID suddenly the app stop working and came up with this "Unfornately,Poweramp has stopped" so I can't use it, and I've been using the Trials before without an issue until I bought it, I downloaded Poweramp build-563 from the website 
 
Any suggestion? I can't use something that I paid. I already clear the data of the app and re install it several times Please see the picture------------->  http://imgur.com/6razmeR
 
Kind Regards 
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 download the app from the website (Build-563) Paid via paypal on the website
 

After I verified my purchase by entering my Google/Email account and Order ID: 2308xxxx I got this message and suddenly the app stopped working ------------->Picture : http://imgur.com/6razmeR

 
When I was using the trial version of Google Play Sore didn't have this issue, until I bought the app from the website via Paypal, I paid for something that is not working properly. 

 

The devs didn't answer me, I am really disappointed! 

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Have you emailed the support address? This forum is for reporting bugs and user discussion, and it is read by the devs, but is not ideal for handling specific user issues.

Please see http://forum.powerampapp.com/index.php?/topic/1893-how-to-report-a-bug/ and email the requested details to poweramp.maxmpz(at)gmail.com.

Andre

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Hi guys I have a problem with the app Poweramp I recently bought it and followed this instructiones carefully

 
Detailed instructions:

0. uninstall any other versions of Poweramp Full Version Unlocker if you have them

1. ensure your Internet connection is working on the device and you can open http://powerampapp.com

2. ensure your Google or Email account armXXXXX@gmail.com is registered under Android settings => Accounts

3. ensure you have Poweramp build-550 or later from Poweramp website (http://powerampapp.com/download-Poweramp). Play builds don't have non-Play purchase support

4. in Poweramp Settings use Already Purchased? => Website and type in Google/Email account armiXXXXX@GMAIL.COM and Order ID 2XXXXXX

 
 
But when I entered my email account and my order ID suddenly the app stop working and came up with this "Unfornately,Poweramp has stopped" so I can't use it, and I've been using the Trials before without an issue until I bought it, I downloaded Poweramp build-563 from the website 
 
Any suggestion? I can't use something that I paid. I already clear the data of the app and re install it several times Please see the picture------------->  http://imgur.com/6razmeR
 
Kind Regards 

 

 

 

Hi guys I have a problem with the app Poweramp I recently bought it and followed this instructiones carefully

 
Detailed instructions:

0. uninstall any other versions of Poweramp Full Version Unlocker if you have them

1. ensure your Internet connection is working on the device and you can open http://powerampapp.com

2. ensure your Google or Email account armXXXXX@gmail.com is registered under Android settings => Accounts

3. ensure you have Poweramp build-550 or later from Poweramp website (http://powerampapp.com/download-Poweramp). Play builds don't have non-Play purchase support

4. in Poweramp Settings use Already Purchased? => Website and type in Google/Email account armiXXXXX@GMAIL.COM and Order ID 2XXXXXX

 
 
But when I entered my email account and my order ID suddenly the app stop working and came up with this "Unfornately,Poweramp has stopped" so I can't use it, and I've been using the Trials before without an issue until I bought it, I downloaded Poweramp build-563 from the website 
 
Any suggestion? I can't use something that I paid. I already clear the data of the app and re install it several times Please see the picture------------->  http://imgur.com/6razmeR
 
Kind Regards 

 

 

Same to me, I'm From Brasil already buy but can't use it, please someone help!!!

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