hydraliskdragon Posted March 22, 2014 Share Posted March 22, 2014 Since there is literally no way for me to contact Poweramp as the in-app contact us is throwing me a "There was an error connecting to UserVoice", I'm going to post my problem here. I have purchased Poweramp a few years ago (2012) and recently after updating told me that I it couldn't verify my license. After checking the support threads, it told me I needed to download the 553 build for web purchases which I did. When I launched the updated Poweramp it's telling me that I did not purchased it for the account I bought it with ("my email" with the order ID being ******-***-***)Why is it throwing me this message? "Sorry, but Poweramp can't verify the purchase through Google Play License Verification/APM. Cause: Failed to Verify License / APM response - 500 NO_ORDER_FOR_ACT"my email" Link to comment Share on other sites More sharing options...
maxmp Posted March 23, 2014 Share Posted March 23, 2014 http://support.powerampapp.com/knowledgebase/articles/323565-apm-response-500-no-order-for-actThanks! Link to comment Share on other sites More sharing options...
hydraliskdragon Posted March 23, 2014 Author Share Posted March 23, 2014 I've already tried the steps outlined in that link but it's still returning me the same error. Link to comment Share on other sites More sharing options...
hydraliskdragon Posted March 24, 2014 Author Share Posted March 24, 2014 *Bump* Link to comment Share on other sites More sharing options...
maxmp Posted March 25, 2014 Share Posted March 25, 2014 Sorry, but there are just no other causes for the error or solutions beyond those which are in the support article. You can write to poweramp.maxmpz gmail.com for support. Thanks! Link to comment Share on other sites More sharing options...
hydraliskdragon Posted March 26, 2014 Author Share Posted March 26, 2014 *deleted* Link to comment Share on other sites More sharing options...
Bruce C. Anderson Posted June 3, 2014 Share Posted June 3, 2014 I am having the EXACT same problem. The neat part is that I've told support I can't use the "contact support" option, yet they keep telling me to use the "contact support" option so they can trouble shoot the UserVoice problem. ????? Link to comment Share on other sites More sharing options...
Magadaner Posted June 5, 2014 Share Posted June 5, 2014 I am having the EXACT same problem. The neat part is that I've told support I can't use the "contact support" option, yet they keep telling me to use the "contact support" option so they can trouble shoot the UserVoice problem. ?????We use UserVoice service for Poweramp Support area, if you have internet connection issues, it won't work.Please try again when internet connection is stable. Link to comment Share on other sites More sharing options...
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