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new phone - can't verify license


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I have bought both the non-play and play version but I can't get either to verify the license.

When I try to the non-play version I get I get this error:
Cause: Failed to verify license / APM response 500 NO_ORDER_FOR_ACT orders@miketunes.comnull
I have manually entered my email and license number as listed in the FAQ but it give the same error.  

When I try it install the Full Version Unlocker from the play store it says - Can't install Poweramp full version unlocker, and gives me basic troubleshooting steps.  I have gone though the steps but it didn't help.  

My non-play order number is 459444, and I emailed Poweramp.maxmpz@gmail.com last week but didn't get a reply.  

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