Airen Elf Posted July 30, 2021 Share Posted July 30, 2021 Доброго всем времени суток. Приобретала лицензию в 2016. Как теперь восстановить, если номер заказа я не помню? Скрин заказа только с Гугла есть. Спасибо. Quote Link to comment Share on other sites More sharing options...
clever_man Posted July 30, 2021 Share Posted July 30, 2021 @Airen Elf, если покпали в гугл плей, то просто войти под аккаунтом, на который покупали и скачать разблокировщик. Если через сайт, то из приложения написать в поддержку о восстановлении лицензии. Quote Link to comment Share on other sites More sharing options...
Airen Elf Posted July 30, 2021 Author Share Posted July 30, 2021 1 hour ago, clever_man said: @Airen Elf, если покпали в гугл плей, то просто войти под аккаунтом, на который покупали и скачать разблокировщик. Если через сайт, то из приложения написать в поддержку о восстановлении лицензии. Разблокировщик есть, версия 2 под ним работает, а вот 3 уже не идёт... Хотя работала прекрасно. Новый телефон, Гугл- поддержки в нём нет, может, дело в этом? В поддержке сказали, что такого адреса почты вообще не нашли. Quote Link to comment Share on other sites More sharing options...
andrewilley Posted July 30, 2021 Share Posted July 30, 2021 You say this is a new phone without Google support - perhaps it is a Huawei? If so, you need to sideload Google onto it (search the web for info on how to do this) as any Google Play Store purchases require the Google Play Store to be present on the device in order to reinstall. Purchases made on the Poweramp website do not require Google service to be on the new device so are fine on such devices - but unlike with a Google purchase, a website licence can only be used on one device at a time. Andre Quote Link to comment Share on other sites More sharing options...
Airen Elf Posted July 30, 2021 Author Share Posted July 30, 2021 Dear @andrewilley thank you very much, yes it's Huawei, I'll try to sideload Google onto it (hope I'll manage it). Previous attempt to get Google Play failed, it doesn't work on HONOR 9, only via Quick App ===== Everything works, всем спасибо. Quote Link to comment Share on other sites More sharing options...
andrewilley Posted July 30, 2021 Share Posted July 30, 2021 58 minutes ago, Airen Elf said: Everything works, thanks everyone. Excellent, glad you got it sorted. Huawei not being allowed to pre-install Google Play on their devices is very frustrating for people who have previously purchased apps via Google on another phone and then find themselves locked out of their own purchase. Others Quote Link to comment Share on other sites More sharing options...
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