jwagnerfamily Posted February 21, 2021 Share Posted February 21, 2021 Hi, Issues with Poweramp accessing a micro sd card installed in my Samsung Android tablet. A Western Digital sd card works but a Samsung sd card doesn't. The samsung card works with other music players. I can't find any setting in Poweramp for managing storage devices or sd cards in particular. Also Poweramp won't access files copied to the internal built-in memory but will on the Western Digital sd card. Any ideas? Link to comment Share on other sites More sharing options...
andrewilley Posted February 21, 2021 Share Posted February 21, 2021 You don't mention what tablet of Android version, but as a first step I would suggest cleanly re-formatting the SD Card and copying your music back onto the fresh card. There could be a permissions issue, but that would seem unlikely if one card type works and another does not. Check that the new folder path is enabled in PA Settings > Library > Music Folders . Andre Link to comment Share on other sites More sharing options...
macker Posted February 22, 2021 Share Posted February 22, 2021 I've got a similar issue, on a new Samsung Galaxy S20 FE 5G phone, using Android 11 OS. I have loaded the Poweramp and Full Version Unlocker apps. Poweramp can't access files on my external storage (MicroSD card). I can't add that storage source to the Poweramp library, I get an "Invalid storage" error. I've been trying to follow the FAQ troubleshooting, but haven't made any headway. I've loaded the "Files by Google" app to the phone. I cannot locate the file: (com.google.android.documentsui). I can't locate the setting "File Access Legacy Mode", in order to ensure that it's turned Off. I have verified that Poweramp has permission to access all files on the MicroSD card. Not sure what to try next... Version Info ====================== Build: Poweramp build-893-arm64-play full verified cachedStore: PlayUnlocker: build-302Arch: 64Skin: ActivityTheme_BlackDevice: samsung SM-G781U kona r8q r8qsqx [arm64-v8a, armeabi-v7a, armeabi]Installer: com.android.vending (24.0.32-21 [0] [PR] 356387442)Android: 11 samsung/r8qsqx/r8q:11/RP1A.200720.012/G781USQS1CUAA:user/release-keys en_US Link to comment Share on other sites More sharing options...
andrewilley Posted February 22, 2021 Share Posted February 22, 2021 7 hours ago, macker said: I can't locate the setting "File Access Legacy Mode", in order to ensure that it's turned Off. PA Settings > Misc > File Access Legacy Mode. Needs to be turned OFF for Android 11, then go to PA Settings > Library > Music Folders to tick the folder which contains your audio files. There is a Search icon on the Settings screen by the way, it's very handy for finding options when you can't remember which menu they are in. Andre Link to comment Share on other sites More sharing options...
macker Posted February 23, 2021 Share Posted February 23, 2021 Thanks very much for the assistance! I love the app! Link to comment Share on other sites More sharing options...
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