targavz Posted September 7, 2020 Share Posted September 7, 2020 Why can't I use the app after the phone service? The phone has been reset to factory settings for repair. I bought the app and paid you more than a year ago? Link to comment Share on other sites More sharing options...
andrewilley Posted September 7, 2020 Share Posted September 7, 2020 Sorry, your image is not translatable to the forum's main English language so I can't really comment on the screenshot. Is this a purchase from here on the website, or from Google Play? Both should be re-installable anyway, please check the FAQs for guidance, or post more info here (don't post personal details obviously). Andre Link to comment Share on other sites More sharing options...
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