I have problem, my unlock does not work

[kenniors]

Hi, buy unlocker version in 30.12.2012.

And link to download does not work.

help me. 

Dear ****, Thank you for using PayPro, the secure online ordering system. Your purchase details are as follows:

  Product Name Unit Price Quantity Total Price 1 Poweramp Full Version Unlocker 12.45 PLN (3.99 USD) 1 12.45 PLN (3.99 USD)

Taxes: 2.86 PLN (0.92 USD)

Total Purchase Price: 15.31 PLN (4.91 USD)

First, please download and install latest Poweramp Trial application here:

http://powerampapp.com/download-Poweramp/

Please do the following to install/activate Poweramp Full Version Unlocker:

• ensure you have Unknown Sources enabled in Android Applications Settings
• in your phone browser open this temporary link (it will disappear in few days, but you can request the link again via email) to download Unlocker:

  Full Version Unlocker

• open/install downloaded Unlocker APK file via Downloads screen in browser.
• start Poweramp as usual. The license is checked once and cached for 4 months.

Your product can be activated on the phone with Google Account:

****@gmail.com

After you installed the Unlocker, you don't need to run anything except the Poweramp icon itself.

Full Version Unlocker is a plugin for Poweramp which transforms it into Full Version.

Unlocker doesn't start any processes. It's a sort of a license key.

You can re-install Poweramp Full Version unlocker any time as long as you use the google account you bought it with.

This means you can do a complete phone reset or even change the phone to the new one.

You are granted 15 automated Full Version activations, You can request more activations by sending email to Poweramp.maxmpz@gmail.com.

On any questions, please contact Poweramp dev at Poweramp.maxmpz@gmail.com

or contact PayPro at: https://www.payproglobal.com/support_request.aspx and we will assist you promptly. 

Best regards,

PayPro Client Care

[andrewilley]

Please contact the support email address quoted in the above message if your link has expired. I've removed your personal details from the above post as anyone can read them.

Andre

[kenniors]

ok, 

i have this

http://support.powerampapp.com/knowledgebase/articles/324284-restore-Poweramp-purchase-build-550-

 and i don't know what i must doing now

[andrewilley]

Have you emailed support as I suggested? And have you tried following the instructions (step by step) in the document you linked to?

Andre