allbrecht28 Posted September 16, 2014 Share Posted September 16, 2014 good afternoon, the following query ... just bought the program through google play, received the email confirmation of purchase, now as I activate the program? Link to comment Share on other sites More sharing options...
andrewilley Posted September 16, 2014 Share Posted September 16, 2014 Just download the main app first, and then download the Unlocker (which is the bit you have paid for). Andre Link to comment Share on other sites More sharing options...
bhu73 Posted September 24, 2014 Share Posted September 24, 2014 Just switched phone, logged in as same user to google play store, but full version wants payment. I originally purchased Poweramp via paypal (2010-12-21 13:14) and downlaoded Poweramp-(alt)-Full-Version-Unlocker-1.0-build-19.apkdirectly so i suspect google playstore does not know I own it. Link to comment Share on other sites More sharing options...
andrewilley Posted September 24, 2014 Share Posted September 24, 2014 If you purchased via the website rather than Google, just install it and re-authenticate using the information you were originally sent by email. It is tied to your email address, so you need to have that address registered in the new phone. Andre Link to comment Share on other sites More sharing options...
bhu73 Posted September 24, 2014 Share Posted September 24, 2014 Thanks for the reply, perhaps ( probably certainly ) I am being dumb, but I do not see how I can re-autheenticate? ! have tried, going into Poweramp: other purchasing methods; already purchased : just offers an intel trial download. going into Poweramp: google play : restore purchase ; asks for money. What i suspect is the wrong email address has been registered as I bought it from an MS Exchange account but registered it to my Gmail account. Ah well screw it, it ain't a lot of money and its well worth it ;-) many thanks for your assistance nonetheless. Link to comment Share on other sites More sharing options...
andrewilley Posted September 26, 2014 Share Posted September 26, 2014 Ah, if you've changed email address then that will prevent the purchased license from working (unless you also add the old one to your new phone). Please contact poweramp.maxmpz(at)gmail.com with details of your order and your old and new email addresses. Andre Link to comment Share on other sites More sharing options...
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