hamada elhagiza Posted August 5 Share Posted August 5 Hello, please, I have already purchased the paid version from Google Play, and after doing a factory reset for the phone, while downloading the application again, the application asks me to pay again. Please help, please. Quote Translate Revert translation? Arabic Belarusian Bengali Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English French German Greek Hebrew Hindi Hungarian Indonesian Italian Japanese Korean Persian Polish Portuguese Romanian Russian Serbian Slovak Spanish Thai Turkish Ukrainian Vietnamese Link to comment Share on other sites More sharing options...
andrewilley Posted August 5 Share Posted August 5 As long as you are using the same Play Store account, you should be able to install on a new device without further charge: Andre Quote Translate Revert translation? Arabic Belarusian Bengali Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English French German Greek Hebrew Hindi Hungarian Indonesian Italian Japanese Korean Persian Polish Portuguese Romanian Russian Serbian Slovak Spanish Thai Turkish Ukrainian Vietnamese Link to comment Share on other sites More sharing options...
hamada elhagiza Posted August 5 Author Share Posted August 5 Thank you for your help. I already use the same account, but the free download does not appear. I have to pay Quote Translate Revert translation? Arabic Belarusian Bengali Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English French German Greek Hebrew Hindi Hungarian Indonesian Italian Japanese Korean Persian Polish Portuguese Romanian Russian Serbian Slovak Spanish Thai Turkish Ukrainian Vietnamese Link to comment Share on other sites More sharing options...
andrewilley Posted August 5 Share Posted August 5 Have you read the FAQ I referred to in my post? Andre Quote Translate Revert translation? Arabic Belarusian Bengali Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English French German Greek Hebrew Hindi Hungarian Indonesian Italian Japanese Korean Persian Polish Portuguese Romanian Russian Serbian Slovak Spanish Thai Turkish Ukrainian Vietnamese Link to comment Share on other sites More sharing options...
hamada elhagiza Posted August 6 Author Share Posted August 6 The problem was solved by downloading the applications again from the backup in Samsung Cloud. Google Play did not help me in anything. Thank you Andre for your attention Quote Translate Revert translation? Arabic Belarusian Bengali Chinese (Simplified) Chinese (Traditional) Czech Danish Dutch English French German Greek Hebrew Hindi Hungarian Indonesian Italian Japanese Korean Persian Polish Portuguese Romanian Russian Serbian Slovak Spanish Thai Turkish Ukrainian Vietnamese Link to comment Share on other sites More sharing options...
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