djvj Posted November 22, 2020 Share Posted November 22, 2020 Suddenly today I started getting this error Failed to play - Storage Unmounted. I haven't added music, changed folders, SD cards, or anything. It was working this morning, then an hour later nothing. Phone never restarted or anything. I've tried playing music from SD card and internal but same error. I tried doing a full rescan in library options and did not help. Restarted phone, and uninstalled and reinstalled Poweramp. Nothing has worked. I went to MediaMonkey and it plays music fine. Noticed I didn't have to reinstall settings after reinstalling Poweramp, like it restored automatically, which I found odd. So not sure if its still using corrupted settings or something? Out of ideas. I never did any updates manually today. Poweramp: v3-build-884-arm64-play (full version) Android: v10 Phone Oneplus 6T Link to comment Share on other sites More sharing options...
andrewilley Posted November 22, 2020 Share Posted November 22, 2020 4 hours ago, djvj said: Noticed I didn't have to reinstall settings after reinstalling Poweramp, like it restored automatically, which I found odd. Android/Goggle Play can restore reinstalled app settings that it has backed up to the cloud. To force a clean start, either turn this feature off or clear the app data via your Android Settings page. You will need to assign storage access permissions again afterwards. I can't see why this should suddenly happen for both internal and SD Card storage unless something has updated in the background (e.g. overnight app updates via the Play Store). If it was just the SD Card I'd suggest removing it, backup the contents to a PC and reformat it. Andre Link to comment Share on other sites More sharing options...
djvj Posted November 24, 2020 Author Share Posted November 24, 2020 I was able to delete all storage and cache from the android app settings. This fully wiped out Poweramp and all its settings. It's now fixed and playing songs from both sources just fine now. Thank you andrewilley Link to comment Share on other sites More sharing options...
andrewilley Posted November 24, 2020 Share Posted November 24, 2020 Did you clear/reformat the SD Card too, or was clearing app data and starting again sufficient? Andre Link to comment Share on other sites More sharing options...
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