D3FAUlT Posted March 1, 2018 Share Posted March 1, 2018 I purchased full ver. with my outlook account,but sadly i CAN NOT restore my purchase by using outlook e-mail account. Purchased on Website. Link to comment Share on other sites More sharing options...
andrewilley Posted March 1, 2018 Share Posted March 1, 2018 These FAQs cover the setup options for email accounts: http://support.powerampapp.com/knowledgebase/articles/323571-unlocker-without-google-account and http://support.powerampapp.com/knowledgebase/articles/323889-restore-purchase-from-website-build-550. Andre Link to comment Share on other sites More sharing options...
D3FAUlT Posted March 2, 2018 Author Share Posted March 2, 2018 On 2018/3/1 at 4:04 PM, andrewilley said: These FAQs cover the setup options for email accounts: http://support.powerampapp.com/knowledgebase/articles/323571-unlocker-without-google-account and http://support.powerampapp.com/knowledgebase/articles/323889-restore-purchase-from-website-build-550. Andre Andre,Everything is setted up,But failed to validate purchase: Here is the screenshots: Link to comment Share on other sites More sharing options...
andrewilley Posted March 2, 2018 Share Posted March 2, 2018 Sounds like you have checked all the obvious things, and your email account is set up correctly in the regular mail app. As we obviously shouldn't be going into personal data details here in an open forum, please can you email support on poweramp.maxmpz@gmail.com with your full purchase details. It would be a good idea to send those screenshots, and mention that you've already read the FAQs so you don't just get a standard reply. Andre Link to comment Share on other sites More sharing options...
D3FAUlT Posted March 3, 2018 Author Share Posted March 3, 2018 17 hours ago, andrewilley said: Sounds like you have checked all the obvious things, and your email account is set up correctly in the regular mail app. As we obviously shouldn't be going into personal data details here in an open forum, please can you email support on Poweramp.maxmpz@gmail.com with your full purchase details. It would be a good idea to send those screenshots, and mention that you've already read the FAQs so you don't just get a standard reply. Andre hope I will get a reply from Max instead of...Alex Link to comment Share on other sites More sharing options...
andrewilley Posted March 3, 2018 Share Posted March 3, 2018 It would more likely be Alex. Why? Andre Link to comment Share on other sites More sharing options...
D3FAUlT Posted March 3, 2018 Author Share Posted March 3, 2018 2 hours ago, andrewilley said: It would more likely be Alex. Why? Andre No idea,I don't receive any replies from Max,but if I send messages through Poweramp,I will got the reply From Alex,strange... Link to comment Share on other sites More sharing options...
D3FAUlT Posted March 3, 2018 Author Share Posted March 3, 2018 2 hours ago, andrewilley said: It would more likely be Alex. Why? Andre Well,looking forward for the reply... for now Link to comment Share on other sites More sharing options...
andrewilley Posted March 3, 2018 Share Posted March 3, 2018 That email address is the same as sending a message though Poweramp. Andre Link to comment Share on other sites More sharing options...
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