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License Issue - Can't find original email from Play


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Hi MaxMP.

I've been through the FAQ posts about licence issues but I can't find a resolution. I came across the following:


Posted 04 October 2012 - 01:39 PM

Q. I'm getting some license issue, I'm not sure what is this, can I get help?

Please use Get Support button in Poweramp license dialog to generate automated email with technical data required to resolve your issue.

Note that Order ID is contained by Order confirmation email (sent either Google Play or Poweramp website on order completion).


My problem is that I don't have the order confirmation email I received from Google when I originally bought Poweramp Unlocker (I've had Poweramp for wellvover a year now). I have uninstalled and re-installed but I'm still getting the message ERROR_CONTACTING_SERVER. Is there any other solution?



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