dragonshadesx Posted July 23, 2023 Share Posted July 23, 2023 I started getting a "Failed to play file" warning a while back, and tried several things to fix it: Check storage permissions Check the app wasn't being put to sleep Re-install, restart phone, check for updates, etc. None of these things worked, so I dug around a bit and found that the Decoder listed under "Settings > Audio > Audio Info" was "?", and I imagine that is the problem (picture attached). I think it started happening after an Android update, but I'm not 100% sure. Info: Poweramp Build - build-967-bundle-play Samsung Galaxy S20 FE 5G Android 13/One UI 5.1, updated June 1, 2023 Stock ROM Steps to reproduce - unknown I have "Send Errors to Developer" enabled, and I just did the "Settings > Support > Send Log" email as well in case that helps. Link to comment Share on other sites More sharing options...
Solution dragonshadesx Posted July 23, 2023 Author Solution Share Posted July 23, 2023 Posting the response/fix I got from the devs in case anyone else runs into the same issue and finds this post: "Some Android 13 firmwares seem to be affected by the issue which denies system file access component access to the files (sounds like a joke). To fix: - Phone Settings, search: Special access - All files access, menu button - Show system - External storage - Enable - Then in Poweramp use the Full Rescan option" (This step wasn't necessary for me) It solved my problem, and shout out to the devs for the fastest response time I have ever seen. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now