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@maxmp The support team haven't responded my email since the past four days. Is there another email where I can reach them for support?

@andrewilley I have this same problem. I purchased Poweramp from the website a year ago and I have just reset my phone to factory settings. I still operate the same email address, with which I purchased the app. But now I need my Order ID, I can't find it in my email records. I have sent around ten emails to Poweramp.maxmpz (at) gmail.com, but I am not getting a response. Their support is very poor. Is there any other way I can get support for my issue?