TechboManiac98 Posted November 6, 2016 Share Posted November 6, 2016 First of all I'm NOT a pirate. I purchased the app on play store over a year ago on my Moto g 2nd generation. I recently switched to Xiaomi Redmi 3s, the app worked perfectly for the first month but then it automatically locked me out of the app with the error 16. I tried clearing Google play services and store's cache but it's still not verified, re-installed the unlocker and the app multiple times but still no luck. I'm using the official apk straight from playstore without any modifications from lucky patcher bullctap. I'll be more than happy to share more info with a support executive if they need it to verify my purchase. Thank you. Link to comment Share on other sites More sharing options...
andrewilley Posted November 6, 2016 Share Posted November 6, 2016 Please could you email your details to Poweramp.maxmpz@gmail.com, or use the Get Support > (menu) > Contact Us feature in the app. Even the presence of Lucky Patcher/etc can cause problems with authentication by the way, but there are other things that can mess with Google's authentication process too. Andre Link to comment Share on other sites More sharing options...
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