Hexia Posted August 26, 2016 Share Posted August 26, 2016 Hello. I have a huge problem. I sended 4 e-mails to suport and no one is responding on my problem... I installed Poweramp from Poweramp's website and when I try to activate using website I have an info that NO MORE ACTIVATIONS LEFT. Please help me with this. Quote Link to post Share on other sites
andrewilley Posted August 26, 2016 Share Posted August 26, 2016 Have you emailed with your full details to Poweramp.maxmpz@gmail.com ? Andre Quote Link to post Share on other sites
Hexia Posted August 27, 2016 Author Share Posted August 27, 2016 Yes. Two times more than week ago. No respond... Quote Link to post Share on other sites
andrewilley Posted August 27, 2016 Share Posted August 27, 2016 That is the only email address to contact I'm afraid - I would have hoped you would have had a response within a few days. I'm sorry I have no access to the registration systems, so I can't offer any direct help myself. Andre Quote Link to post Share on other sites
Hexia Posted August 29, 2016 Author Share Posted August 29, 2016 Ok.. so I must buy one more time or crack :/ Quote Link to post Share on other sites
andrewilley Posted August 29, 2016 Share Posted August 29, 2016 No, you don't need to pay again, just wait for a response from the support email. Andre Quote Link to post Share on other sites
Hexia Posted August 30, 2016 Author Share Posted August 30, 2016 How long? I'm waiting almost 3 weeks I think... Quote Link to post Share on other sites
Magadaner Posted August 30, 2016 Share Posted August 30, 2016 2 hours ago, Hexia said: How long? I'm waiting almost 3 weeks I think... Do you still have an issue with activations or it was solved? Thanks! Quote Link to post Share on other sites
Hexia Posted August 30, 2016 Author Share Posted August 30, 2016 3 hours ago, Magadaner said: Do you still have an issue with activations or it was solved? Thanks! Still have this issue... Quote Link to post Share on other sites
Magadaner Posted August 30, 2016 Share Posted August 30, 2016 Could you please write your issue details again to Poweramp.maxmpz@gmail.com? Thanks! Quote Link to post Share on other sites
Hexia Posted August 30, 2016 Author Share Posted August 30, 2016 43 minutes ago, Magadaner said: Could you please write your issue details again to Poweramp.maxmpz@gmail.com? Thanks! Done Quote Link to post Share on other sites
Hexia Posted August 30, 2016 Author Share Posted August 30, 2016 Problem solved. Thx 4 help Quote Link to post Share on other sites
tomekm91 Posted March 2, 2017 Share Posted March 2, 2017 Hi. same problem here... send 3 emails to support 3 weeks ago, Zero / 0 / zirooo / NULL / NO reply... its a joke ??? i just want to listen music guys. Please help me. Sorry for bad english Quote Link to post Share on other sites
andrewilley Posted March 2, 2017 Share Posted March 2, 2017 29 minutes ago, tomekm91 said: Same problem here... send 3 emails to support 3 weeks ago, Zero / 0 / zirooo / NULL / NO reply... its a joke ??? i just want to listen music guys. Please help me. Please email again (make sure you are using the address quoted earlier and check your spam box too). I don't know why it would take so long to simply reset your activation limit, but I'm afraid I can't do it for you myself as I don't have access to the necessary systems. I assume you regularly install new ROMs (or reinstall the app) as otherwise the limit should is pretty generous and should never be reached under normal usage conditions. Andre Quote Link to post Share on other sites
tomekm91 Posted March 10, 2017 Share Posted March 10, 2017 Still no reply, can someone help me?? I bought this shit 3 years ago without any problems, but now ... horrible times. Quote Link to post Share on other sites
andrewilley Posted March 10, 2017 Share Posted March 10, 2017 I assume you've checked your spam folders, and you're definitely sending to Poweramp.maxmpz@gmail.com? There's not much more I can do I'm afraid, I only moderate the forums, I don't have access to the licence systems. I wish I could help, sorry. Andre Quote Link to post Share on other sites
Harish Posted May 4, 2017 Share Posted May 4, 2017 Hi there, Need some help here, I tried to restore the purchase of Poweramp and it says like this - AMP 500 NO_MORE_ACTIVATIONS_LEFT ... What does it mean? I also mailed to the support and they are replying me with restoring steps which i have tried for 1001 times... Please help me fix this ... Waiting!!! (Purchased from Wesite). Find the attachment for the error that it shows. Quote Link to post Share on other sites
andrewilley Posted May 4, 2017 Share Posted May 4, 2017 It means you have uninstall/reinstalled it too many times for what is considered to be 'normal' user activity (perhaps you update ROMs very frequently, or you have it installed on lots of different devices?). Support should be able to reset the count back to zero for you if you explain the problem as you have above though (email Poweramp.maxmpz@gmail.com). Andre Quote Link to post Share on other sites
Saeed_Gh Posted February 29 Share Posted February 29 Hello dear supporter, I bought the non google play distribution license of the app over a year ago, when I had a Samsung device. Since I frequently switch between custom ROMs, the activation limit is reached for my account. I tried mailing the support team via the app itself (Poweramp.maxmpz@gmail.com), but haven't got any answer yet. Is there anyway to reset the counter and to solve my problem? account on which I bought the license for: s*****3@gmail.com Thank you in advance. Quote Link to post Share on other sites
andrewilley Posted March 1 Share Posted March 1 5 hours ago, Saeed_Gh said: Is there anyway to reset the counter and to solve my problem? The only way for this to be reset is to email support as you have done. Please could you try again in case it didn't get through? Thanks. Andre Quote Link to post Share on other sites
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