Hexia Posted August 26, 2016 Share Posted August 26, 2016 Hello. I have a huge problem. I sended 4 e-mails to suport and no one is responding on my problem... I installed Poweramp from Poweramp's website and when I try to activate using website I have an info that NO MORE ACTIVATIONS LEFT. Please help me with this. Link to comment Share on other sites More sharing options...
andrewilley Posted August 26, 2016 Share Posted August 26, 2016 Have you emailed with your full details to Poweramp.maxmpz@gmail.com ? Andre Link to comment Share on other sites More sharing options...
Hexia Posted August 27, 2016 Author Share Posted August 27, 2016 Yes. Two times more than week ago. No respond... Link to comment Share on other sites More sharing options...
andrewilley Posted August 27, 2016 Share Posted August 27, 2016 That is the only email address to contact I'm afraid - I would have hoped you would have had a response within a few days. I'm sorry I have no access to the registration systems, so I can't offer any direct help myself. Andre Link to comment Share on other sites More sharing options...
Hexia Posted August 29, 2016 Author Share Posted August 29, 2016 Ok.. so I must buy one more time or crack :/ Link to comment Share on other sites More sharing options...
andrewilley Posted August 29, 2016 Share Posted August 29, 2016 No, you don't need to pay again, just wait for a response from the support email. Andre Link to comment Share on other sites More sharing options...
Hexia Posted August 30, 2016 Author Share Posted August 30, 2016 How long? I'm waiting almost 3 weeks I think... Link to comment Share on other sites More sharing options...
Magadaner Posted August 30, 2016 Share Posted August 30, 2016 2 hours ago, Hexia said: How long? I'm waiting almost 3 weeks I think... Do you still have an issue with activations or it was solved? Thanks! Link to comment Share on other sites More sharing options...
Hexia Posted August 30, 2016 Author Share Posted August 30, 2016 3 hours ago, Magadaner said: Do you still have an issue with activations or it was solved? Thanks! Still have this issue... Link to comment Share on other sites More sharing options...
Magadaner Posted August 30, 2016 Share Posted August 30, 2016 Could you please write your issue details again to Poweramp.maxmpz@gmail.com? Thanks! Link to comment Share on other sites More sharing options...
Hexia Posted August 30, 2016 Author Share Posted August 30, 2016 43 minutes ago, Magadaner said: Could you please write your issue details again to Poweramp.maxmpz@gmail.com? Thanks! Done Link to comment Share on other sites More sharing options...
Hexia Posted August 30, 2016 Author Share Posted August 30, 2016 Problem solved. Thx 4 help Link to comment Share on other sites More sharing options...
tomekm91 Posted March 2, 2017 Share Posted March 2, 2017 Hi. same problem here... send 3 emails to support 3 weeks ago, Zero / 0 / zirooo / NULL / NO reply... its a joke ??? i just want to listen music guys. Please help me. Sorry for bad english Link to comment Share on other sites More sharing options...
andrewilley Posted March 2, 2017 Share Posted March 2, 2017 29 minutes ago, tomekm91 said: Same problem here... send 3 emails to support 3 weeks ago, Zero / 0 / zirooo / NULL / NO reply... its a joke ??? i just want to listen music guys. Please help me. Please email again (make sure you are using the address quoted earlier and check your spam box too). I don't know why it would take so long to simply reset your activation limit, but I'm afraid I can't do it for you myself as I don't have access to the necessary systems. I assume you regularly install new ROMs (or reinstall the app) as otherwise the limit should is pretty generous and should never be reached under normal usage conditions. Andre Link to comment Share on other sites More sharing options...
tomekm91 Posted March 10, 2017 Share Posted March 10, 2017 Still no reply, can someone help me?? I bought this shit 3 years ago without any problems, but now ... horrible times. Link to comment Share on other sites More sharing options...
andrewilley Posted March 10, 2017 Share Posted March 10, 2017 I assume you've checked your spam folders, and you're definitely sending to Poweramp.maxmpz@gmail.com? There's not much more I can do I'm afraid, I only moderate the forums, I don't have access to the licence systems. I wish I could help, sorry. Andre Link to comment Share on other sites More sharing options...
Harish Posted May 4, 2017 Share Posted May 4, 2017 Hi there, Need some help here, I tried to restore the purchase of Poweramp and it says like this - AMP 500 NO_MORE_ACTIVATIONS_LEFT ... What does it mean? I also mailed to the support and they are replying me with restoring steps which i have tried for 1001 times... Please help me fix this ... Waiting!!! (Purchased from Wesite). Find the attachment for the error that it shows. Link to comment Share on other sites More sharing options...
andrewilley Posted May 4, 2017 Share Posted May 4, 2017 It means you have uninstall/reinstalled it too many times for what is considered to be 'normal' user activity (perhaps you update ROMs very frequently, or you have it installed on lots of different devices?). Support should be able to reset the count back to zero for you if you explain the problem as you have above though (email Poweramp.maxmpz@gmail.com). Andre Link to comment Share on other sites More sharing options...
Saeed_Gh Posted February 29, 2020 Share Posted February 29, 2020 Hello dear supporter, I bought the non google play distribution license of the app over a year ago, when I had a Samsung device. Since I frequently switch between custom ROMs, the activation limit is reached for my account. I tried mailing the support team via the app itself (Poweramp.maxmpz@gmail.com), but haven't got any answer yet. Is there anyway to reset the counter and to solve my problem? account on which I bought the license for: s*****3@gmail.com Thank you in advance. Link to comment Share on other sites More sharing options...
andrewilley Posted March 1, 2020 Share Posted March 1, 2020 5 hours ago, Saeed_Gh said: Is there anyway to reset the counter and to solve my problem? The only way for this to be reset is to email support as you have done. Please could you try again in case it didn't get through? Thanks. Andre Link to comment Share on other sites More sharing options...
LL2k22 Posted January 25, 2022 Share Posted January 25, 2022 Same problem 4me, email'd the support and not responding ... bougt Poweramp from Poweramp's website and switched two weeks ago to another CFW on cellphone ... no activations left ... Link to comment Share on other sites More sharing options...
andrewilley Posted January 25, 2022 Share Posted January 25, 2022 Contacting the support email is the only solution for this issue I'm afraid, it can't be dealt with in the forums for privacy and data access reasons. Please make sure you email from the registered address to make it easier for them to identify you. Andre Link to comment Share on other sites More sharing options...
徐骏杰 Posted July 4 Share Posted July 4 On 2016/8/31 at 1:04 AM, Magadaner said: Could you please write your issue details again to Poweramp.maxmpz@gmail.com? Thanks! I have also sent the e-mail to request more activation times because of the same error. But I have waited for 3 days and there is still no response！ Please help me solve this, please！ Link to comment Share on other sites More sharing options...
andrewilley Posted July 4 Share Posted July 4 @徐骏杰 Email to Support is the only way to request additional activations if you have exceeded the normally fairly generous fair-use limit, individual personal account questions cannot be answered here in the forums. You could drop them another message in case your original one got lost. Also check your spam folder for replies. Andre Link to comment Share on other sites More sharing options...
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