jsterr1 Posted June 22, 2016 Share Posted June 22, 2016 Whenever I am someplace with no internet, there is always the possibility that the app will decide it wants to verify my license through googleplay which is problematic as i am frequently in places with no internet. like today, i was driving along, went into a store and *poof* "there are too many files playing so the app will stop" or some such nonsense so i backspace and find out that its trying to check the license online. can you make it so it stops doing this so it will ALWAYS work please? I am home now and it still has yet to recover. Link to comment Share on other sites More sharing options...
andrewilley Posted June 22, 2016 Share Posted June 22, 2016 It should not need to check licenses online once the initial validation has been completed, but I certainly can't deny that quite a few people have reported experiencing the same problem as you over the years. The specific circumstances that should require a license recheck are listed in the FAQ, http://support.powerampapp.com/knowledgebase/articles/323557-is-internet-connection-required , do any of them apply to you? Andre Link to comment Share on other sites More sharing options...
jsterr1 Posted June 22, 2016 Author Share Posted June 22, 2016 nope. none of that has happened. it just up and randomly decided to recheck it. Link to comment Share on other sites More sharing options...
andrewilley Posted June 22, 2016 Share Posted June 22, 2016 Contact support to report this (either via Get Support > (Menu) > Contact Us in the app or email Poweramp.maxmpz@gmail.com). Explain that you're read (and quote) the FAQ and that none of it applies to you, otherwise you'll just get a stock answer. Andre Link to comment Share on other sites More sharing options...
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