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CalinKbr

Bug from the new update (build 573)

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Please specify the following:

  • Poweramp 2.0.10 build 573
  • Samsung galaxy S3
  • Android 4.4.4
  • Slim Kat 3.0.64

Optional (but this speedups bug investigation/fix):

I did the optional and sent to the email adrees 

I bought the app from google store and on 19.02 the app did update.. and after the app is crashing and don't work
I had attached a photo : 10htxm8.jpgop0p5s.jpg

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Your device still uses some old Poweramp library - for some reason it wasn't updated by Android installer. Please try to clear Poweramp data in Android app settings - this should force Poweramp to re-extract libs.

Thanks!

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I also can't rescan and can't do nothing on the app.. always is crashing and can't even listen to music and i'm kind of angry to pay to an app that was working brialiant and perfect untill the update build 573 then suddenly stop working. I hope someone can bring a solution on the problem because is annoying..

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Your device/ROM fails to load that library. Of course we can't reproduce this (we don't have exactly such ROM though) - and this is quite a basic functionality which is broken.

 

I would suggest:

1. check if there is a newer update available for your ROM / try another ROM build

2. try to capture and send us a log right after you _install_ poweramp and start it. This will show the exact message, but from our experience, this is some missing standard library which ROM devs forgot to add to it.

 

Thanks!

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