CalinKbr Posted February 22, 2015 Share Posted February 22, 2015 Please specify the following:Poweramp 2.0.10 build 573Samsung galaxy S3Android 4.4.4Slim Kat 3.0.64Optional (but this speedups bug investigation/fix):please install free CatLog app (https://market.andro...anlawson.logcat)start Poweramp, reproduce the issueimmediately run CatLog, menu => save, menu => send => Poweramp.maxmpz gmail.comI did the optional and sent to the email adrees I bought the app from google store and on 19.02 the app did update.. and after the app is crashing and don't workI had attached a photo : Link to comment Share on other sites More sharing options...
CalinKbr Posted February 22, 2015 Author Share Posted February 22, 2015 also Link to comment Share on other sites More sharing options...
maxmp Posted February 23, 2015 Share Posted February 23, 2015 Your device still uses some old Poweramp library - for some reason it wasn't updated by Android installer. Please try to clear Poweramp data in Android app settings - this should force Poweramp to re-extract libs.Thanks! Link to comment Share on other sites More sharing options...
CalinKbr Posted February 23, 2015 Author Share Posted February 23, 2015 I deleted the data from settings -> Poweramp trial app and i still have the same problem...what should i do next Link to comment Share on other sites More sharing options...
CalinKbr Posted February 23, 2015 Author Share Posted February 23, 2015 I also can't rescan and can't do nothing on the app.. always is crashing and can't even listen to music and i'm kind of angry to pay to an app that was working brialiant and perfect untill the update build 573 then suddenly stop working. I hope someone can bring a solution on the problem because is annoying.. Link to comment Share on other sites More sharing options...
andrewilley Posted February 23, 2015 Share Posted February 23, 2015 Try uninstalling completely and re-installing app (after backup settings and export created playlists first). Andre Link to comment Share on other sites More sharing options...
CalinKbr Posted February 24, 2015 Author Share Posted February 24, 2015 Did that.. Still not working Link to comment Share on other sites More sharing options...
maxmp Posted February 25, 2015 Share Posted February 25, 2015 Your device/ROM fails to load that library. Of course we can't reproduce this (we don't have exactly such ROM though) - and this is quite a basic functionality which is broken. I would suggest:1. check if there is a newer update available for your ROM / try another ROM build2. try to capture and send us a log right after you _install_ poweramp and start it. This will show the exact message, but from our experience, this is some missing standard library which ROM devs forgot to add to it. Thanks! Link to comment Share on other sites More sharing options...
CalinKbr Posted February 28, 2015 Author Share Posted February 28, 2015 I did the update to build 9 (after crash at build 8) and now Poweramp works ! ty guys Link to comment Share on other sites More sharing options...
andrewilley Posted February 28, 2015 Share Posted February 28, 2015 ROM build 9 you mean? Andre Link to comment Share on other sites More sharing options...
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