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Xenus90

Unlock problem

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Hi. I've send already two emails, that was like a week ago and received nothing back. I can't unlock app from the Market (i'm on the same google acc). Can i get somehow a link to unlocker?..  

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When you say you can't unlock it, could you say what you've done? You should install the main app first then buy the Unlocker (separate app) and it should install and work.

Andre

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Andre, i've downloaded the app, then bought unlocker. That was few years ago. All worked perfectly (and still works) on my old phone. A week ago i bought a new phone, downloaded and installed from the Market the player and when i try to restore purchase from Market i can only buy a new unlocker. Am i doing something wrong? 

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You can activate Full Version via Poweramp Settings => Already Purchased? any time for free as long as you use the account you bought it with.

 

Thanks!

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That's the point - i can't do that. When i go to Poweramp settings -> Already Purchased -> Restore via Google Play, it opens the Market and i can only buy the unlocker... 

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Are you using the same Google account (i.e. gmail address) that you used when you first purchased the app?

Andre

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Yes, of course.

 

P.S. May i ask what's the problem just to give me another link to download the unlocker?

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Yes, of course.

 

P.S. May i ask what's the problem just to give me another link to download the unlocker?

Can you please write your issue details to poweramp.maxmpz@gmail.com?

 

Thanks!

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So once again i've send an email to Max. Two days and still got no answer. That was my third email. 

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Why i can't get an answer? Not here, not by email. I paid for your app and i want to use it. Otherwise give me back my money, i will buy another music player.

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It's been two weeks from the day that i posted here my first message, four emails and still i can't use the app that i paid for. 

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You can activate Full Version via Poweramp Settings => Already Purchased? any time for free as long as you use the account you bought it with.

 

Thanks!

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hi Xenus90,

 

this may come very late, but here's how I solved the exact same problem:

 

- go to Poweramp's Settings / Already Purchased / Other Purchasing Methods (I know, not Google Play, as you would...)

 

- download and install the 

Download Poweramp APK
APK file, 6mb, non-Google Play distribution version

 

- open the freshly installed non-Google Play Poweramp

 

- go once more to Settings / Already Purchased. Now you are allowed to input your Order ID and email. The unlocker gets installed.

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The latest APK files can also be downloaded from here, and that will work with either the Google Play unlocker or the website purchased version.

Andre

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