xiaodongli Posted October 14, 2012 Share Posted October 14, 2012 Hello, may I ask, why I buy the Poweramp successful use the Alipay payment of 28 hours, but until now have not received any e-mail replies? Could you please help me? My e-mail: melixiaodong@gmail.comThank you Link to comment Share on other sites More sharing options...
fdb713 Posted October 14, 2012 Share Posted October 14, 2012 Me, too... I have been waiting for 48 hours now and still have not receive an unlocker... kinda frustratingmy email address is fdb713@gmail.com Link to comment Share on other sites More sharing options...
xiaodongli Posted October 15, 2012 Author Share Posted October 15, 2012 Three days later, I still have not received the unlock, I fear Link to comment Share on other sites More sharing options...
fdb713 Posted October 15, 2012 Share Posted October 15, 2012 sigh… now i'm REALLY disappointed... Link to comment Share on other sites More sharing options...
andrewilley Posted October 15, 2012 Share Posted October 15, 2012 Has anyone bothered to read the sticky on this subject, with details of how to get support on unlocker issues? forum.poweram...urchase-issues/, it's only a couple of posts above this one.Andre Link to comment Share on other sites More sharing options...
fdb713 Posted October 15, 2012 Share Posted October 15, 2012 Has anyone bothered to read the sticky on this subject, with details of how to get support on unlocker issues? forum.poweram...urchase-issues/, it's only a couple of posts above this one.AndreI HAVE read 2 days ago and checked again> - your google account differs from the google account Poweramp was purchased forI have only one google account> - internet connection issue24hr gtalk online and receive msg from twitter > - sync is disabled for your google account (in Accounts & Sync) or Background Data is disabledIt is enabled since the day I start using my phone> - date/time on device is invalidUTC+8> - Full Version Unlocker is on sd cardI haven't bought before> - you're using old Unlocker version (Unlocker version prior to v1.1)ditto> - there is no google services on the device (website purchases)Impossible, I'm using gtalk and gmail!> - wrong version of unlocker - website version won't work for Google Play purchase, and Google Play version won't work for website purchase.It works.Do I need to post/email a screenshot of bill detail? Link to comment Share on other sites More sharing options...
maxmp Posted October 15, 2012 Share Posted October 15, 2012 Unfortunately, Alipay orders, if can't be processed by Alipay (Chinese company) for foreign merchants (PayPro, who sells Poweramp via website is a Canadian company) gets "waiting "state, thus, basically order can't be processed further and no "failure" response/email is sent to the customer. This is bad, but we're working with PayPro on this issue, may be reducing this waiting period to fail earlier.Thanks! Link to comment Share on other sites More sharing options...
fdb713 Posted October 15, 2012 Share Posted October 15, 2012 Unfortunately, Alipay orders, if can't be processed by Alipay (Chinese company) for foreign merchants (PayPro, who sells Poweramp via website is a Canadian company) gets "waiting "state, thus, basically order can't be processed further and no "failure" response/email is sent to the customer. This is bad, but we're working with PayPro on this issue, may be reducing this waiting period to fail earlier.Thanks!I've already received the purchased information, thanks~ Link to comment Share on other sites More sharing options...
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