Android 13 - Failed to play file Too many failed files error

[James Kelly]

Brand new Android Samsung Galaxy 23 ULTRA, a flagship naturally with Android 13.

This previous  wonderful Poweramp is absolutely been trashed and the DEV TEAM needs to get this FIXED ASAP.

 

The error FAILED to play file and TOO MANY FAILED FILES is obviously due to new strict android 13 permissions .

 

Yes I am a TECHIE, and we all can read the posts where a FEW users granted the needed permissions manually , reinstalled,  rebooted etc.  

BUT I HAVE DONE ALL OF THESE multiple times.

 

Dev teams need to fix this SERIOUS BUG ASAP or please all of you savvy users - WHAT DID I MISS.

 

AFTER years of loving loyalty to this app it is NOT NICE to waste hours of frustration.

 

Ps SWEARING and CURSING my phone, android 13 and Poweramp tech support (DOES IT EVEN EXIST!  I certainly can't find an email for any support team .

 

Uhgg.  Not a happy camper

If all else fails - tell me your best appalternative 

Thank you for being helpful.

just getting old and crabby 

[andrewilley]

You can use the Get Support=>Contact Us link in the app's main Settings menu, which also sends diagnostic info about your device to poweramp.maxmpz [at] gmail.com .

Is this a clean install, or did you try to import any previous settings based on the Android ROM from an old device? Best to try a clean setup first. Do you see the filenames only in your music library after a Full Rescan, but with no album art or Title/Artist/Album text?

Have you searched the forums for "failed to play files", which should have brought you to this thread about an issue with some Samsung ROMs which might help you:

If that doesn't resolve your issue, please come back with a bit more actual detail and perhaps less SHOUTING...

Andre

[James Kelly]

Thank you andrewilley, but again, I had previously read and tried all of these so called fixes.

A few more specifics about my specific tech details

Previous old working Poweramp Note 8 woth Android 9 and my music was in a folder on the SD card.

 

Recent new phone is flagship Galaxy S23 Ultra,  and this has NO SD card .

 

My music folder was set up in the 512 gigabyte internal usually goes by storage/ emulated0

Here I made a new folder and placed 32 sub folder each using a music genre.

Multiple fresh install and scans fail.  All permissions are available and being set by the internal APP settings where music is allowed and even notications , so all permissions are   being  allowed.

Scanning , rescanning to no avail.

Yes , I have tried turning on the legacy setting in the Poweramp misc settings categories. 

On scan ot clearly identifies the music is on the 32 sub folders and gets the correct file count. 

It appears the name is read correctly (99 percent are mp3) BUT the meta data is missing,  such as art, genre artist etc as these are blank. 

So yes, I am STUCK at failed file and too many failed files .

Not a single mp3, flac or wav extension plays .

 

If I sound frustrated - I am.

This is not a new error and this bug has gone on for years for many users .

I too have had it in the distant past and ultimately resolved. 

It looks like a permissions setting gone awry as a bug in the app somewhere. 

What is obvious is that many other mp 3 players all work.  Here we have what I used to call the single best music player in the world seemingly buggy .

This app has heads sdown so many outstanding features but they all become rended useless,  given this bug.

We can t blame Android 13 and yes we all know immense security risk, so permissions settings in Android is being updated and less open.

My guess is a code issue that is hidden and the only way to fix this issue  once and for all, is likely  get the dev team on it asap.

Naturally any help to resolve this is appreciated.

 

Although I am pretty savvy at these issues, I am human and perhaps missed something. 

 

TIA

[andrewilley]

24 minutes ago, James Kelly said:

On scan ot clearly identifies the music is on the 32 sub folders and gets the correct file count. 
It appears the name is read correctly (99 percent are mp3) BUT the meta data is missing,  such as art, genre artist etc as these are blank. 

That does still sound like the Samsung Android 13 ROM bug, which I referred you to in my link. Could you confirm you have specifically checked the following and then assigned folder access permission and rescanned again?

Quote

 

Sometimes the system's External Storage component (which I believe can also have an impact on internal device storage) can lose its normal access to files on Samsung Android 13 updates. Check the following:

• Go to Android Settings=>Apps=>(menu)=>Special Access - or just search for 'Special Access' and choose Apps/Special Access from the results.
• Tap 'All Files Access'.
• Tap the three-dots menu and enable 'Show System Apps'.
• Ensure that the 'External Storage' app in the list is set to 'Allowed'.

Then in Poweramp use the Rescan option in Settings=>Library (or Full Rescan if you wish) and check that all songs are now showing in lists with their correct title/artist/album/cover art/etc details.

 

For my money by the way, any phone that does not support SD Cards (or indeed a high quality 3.5mm audio connector) is clearly not any kind of flagship, no matter how hard the manufacturers might try to convince us otherwise. But that's an argument for a different place.

Andre

[Passerby-2]

On 3/30/2023 at 12:38 AM, andrewilley said:

That does still sound like the Samsung Android 13 ROM bug, which I referred you to in my link. Could you confirm you have specifically checked the following and then assigned folder access permission and rescanned again?

For my money by the way, any phone that does not support SD Cards (or indeed a high quality 3.5mm audio connector) is clearly not any kind of flagship, no matter how hard the manufacturers might try to convince us otherwise. But that's an argument for a different place.

Andre

Worked like a charm! Must confess though that I wouldn't which one did the trick in the "Special Access" page. I allowed both External Storage (don't have any on S32fe Samsung) and Media.

Went back to Poweramp, and without even a rescan, issue had resolved.

Hope others find this useful

[Passerby-2]

Corrections:

Meant S22fe Samsung

And....must confess I don't know which did the trick...