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I cannot purchase Poweramp since the payment processor rejected my email address


safetysandals
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I just tried to purchase a full license of Poweramp, and got an email back from the payment processing company saying that they cannot accept my purchase since their system does not accept my email domain (tutanota.com). This is my main, permanent email address, and while I've had similar issues where the domain isn't in a company's system since they've never heard of it, I have never had anyone recognize the domain and reject it. Follow this link to see an image of the message I received from the payment processor: https://imgur.com/a/ocb0T48

You have a quality product, and I want to buy it, but I'm not going to get a different email address to do it.

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You need to take this up with the support team at PayPro Global, we at Poweramp have no control over how they handle what they consider potentially suspicious email domains.

According to IPQualityScore, "An elevated amount of abusive accounts have recently originated from tutanota.com, which we would classify as a medium risk profile. Further checks are needed to validate users from this domain."

Andre

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On 9/16/2022 at 2:13 AM, andrewilley said:

You need to take this up with the support team at PayPro Global, we at Poweramp have no control over how they handle what they consider potentially suspicious email domains.

According to IPQualityScore, "An elevated amount of abusive accounts have recently originated from tutanota.com, which we would classify as a medium risk profile. Further checks are needed to validate users from this domain."

Andre

That's what I thought, but I figured it was worth a try. I sent them a message and they just sent back the exact same blurb.

That is unfortunate, but frankly I'm somewhat surprised given the security measures that Tutanota has in place to prevent things like abuse. Oh well.

I'll probably just buy it through the Play store for now. At $8, if I have to buy it again later if I completely move off of Google's services I'll just chalk it up as donating to the cause. Keep up the good work!

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