Tanya P Posted August 30, 2022 Share Posted August 30, 2022 How can I restore my purchase made through Google play in 2013 😭😭🙈 As soon as I bought the new phone I lost my access to the application although it is supposed to work on different devices; however, my old phone has died completely so I can only use Poweramp on one device - my new phone.. I've tried to upgrade to new builds, still appears that the "trial period has inspired" and no way to confirm my purchase since the Poweramp unlocker would not download from Google play.. Max could you please help!! I've used Poweramp daily through these 9 years, I like it very much and I would hate to have to change it to another application. Quote Link to comment Share on other sites More sharing options...
Bencherished Posted August 31, 2022 Share Posted August 31, 2022 @Tanya P You have been using Poweramp for a long time So you are not a new bee 😄 I hope you know that the 🔓 is tried to your Google account? So not being able to download it means, Google can not verify your purchase with the account. My suggestion. Try a different account if you have any other. Try logging out and log in again your Google account. Benjamin Quote Link to comment Share on other sites More sharing options...
Tanya P Posted August 31, 2022 Author Share Posted August 31, 2022 3 hours ago, Bencherished said: @Tanya P You have been using Poweramp for a long time So you are not a new bee 😄 I hope you know that the 🔓 is tried to your Google account? So not being able to download it means, Google can not verify your purchase with the account. My suggestion. Try a different account if you have any other. Try logging out and log in again your Google account. Benjamin Hi Benjamin, Thank you for the answer. Max has posted this February that Poweramp Unlocker might me temporarily unavailable in Google play since he was moving his company to another country.. I just thought that 6 months seem to be too long for a "temporary" problem and Max would have found some solution by now.. I actually logged out and in again when I've changed the phone, that was when I first had this problem (not being able to confitm my purchase), because Poweramp still was working on my old phone until I logged out, and now that phone has definitely died. And I'm afraid it would not work from any other Google account since the purchase in Google Play is vinculated to a certain Google account (and available on different devices as long as you're logged in from this certain Google account). So still looking forward to Max's reply... 💁🏻♀️ Quote Link to comment Share on other sites More sharing options...
6b6561 Posted August 31, 2022 Share Posted August 31, 2022 How does it look like if you go to https://play.google.com/store/apps/details?id=com.maxmpz.audioplayer.unlock with a web browser and login with your google account? I have a large friendly looking "Install on more devices" button. Quote Link to comment Share on other sites More sharing options...
Tanya P Posted August 31, 2022 Author Share Posted August 31, 2022 9 minutes ago, 6b6561 said: How does it look like if you go to https://play.google.com/store/apps/details?id=com.maxmpz.audioplayer.unlock with a web browser and login with your google account? I have a large friendly looking "Install on more devices" button. It's funny because in web browser it appears as if I already had it installed on my phone.. however, in mobile version it still says "unable to install" 💁🏻♀️ Quote Link to comment Share on other sites More sharing options...
Bencherished Posted August 31, 2022 Share Posted August 31, 2022 I don't know if this will work, what about downloading the unlocker apk from the web, install and let Poweramp do the check. Bencherished Quote Link to comment Share on other sites More sharing options...
Tanya P Posted August 31, 2022 Author Share Posted August 31, 2022 12 minutes ago, Bencherished said: I don't know if this will work, what about downloading the unlocker apk from the web, install and let Poweramp do the check. Bencherished Yes, Max has just replied me with a link, and I'm finally a happy registered Poweramp user again! 🤩🎊🎉🧨 Quote Link to comment Share on other sites More sharing options...
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