The number of songs displayed is often significantly reduced

[Kenta Suzuki]

build version: 911
device: AQUOS sense4 basic
Android version: Android 11

 

When I launch the app, the number of songs displayed is often significantly reduced.

So I check setting > library, the rescan starts immediately.

Reinstalling didn't work.

What should I do ?

thanks.

[andrewilley]

Do a FULL Rescan and ensure everything is present. If you find that later rescans seem to lose random files, it's generally down to file system access issues (e.g. if on SD Card, try reformatting the card and copying everything back to it).

If the issue persists, after a Full Rescan has found everything, go so PA Settings > Library > Scanner and turn the automatic scan features off. If you do this, remember you'll need to do a manual scan after adding any new content.

Andre

[Kenta Suzuki]

Andre

I tried "reformatting SD card" but nothing changed.

Then I turned off "automatic scan" and it fixed !

Thank you so much !!

Kenta

[andrewilley]

I'm guessing a background rescan is occurring before full storage access is ready. If you find the auto-scan feature useful, you could try revoking and re-granting storage access permissions to your Music Folders?

Andre