kostyan13 Posted July 16, 2021 Share Posted July 16, 2021 Добрый день, баловался с прошивками и как итогу вас превышение кол-ва лицензии. Отправил в субботу в техподдержку письмо с просьбой о восстановлении лицензии. Ни кто не ответил, через два дня снова отправил письмо, опять молчание. Вопрос неужели трудно восстановить лицензию, а автор? Link to comment Share on other sites More sharing options...
andrewilley Posted July 16, 2021 Share Posted July 16, 2021 The email address you mention is the correct one (poweramp.maxmpz@gmail.com). They are the only ones who can resolve this issue for you, but please remember it's not a 24/7 operation so there might not be an immediate reply. I've removed your screenshot by the way as it contained personal account details which are not a good idea to post in open forums. Andre Link to comment Share on other sites More sharing options...
kostyan13 Posted July 16, 2021 Author Share Posted July 16, 2021 Пришло письмо на почту чтобы перейти по ссылке(подтвердить сброс лицензии), переходу в там ошибка . Что делать? Link to comment Share on other sites More sharing options...
andrewilley Posted July 16, 2021 Share Posted July 16, 2021 That looks like a user-password reset for an account on these forums, not an action for the app itself. Perhaps your communication was misunderstood, that you needed an app licence installation limit reset? Andre Link to comment Share on other sites More sharing options...
kostyan13 Posted July 16, 2021 Author Share Posted July 16, 2021 Так что мне делать? Link to comment Share on other sites More sharing options...
andrewilley Posted July 16, 2021 Share Posted July 16, 2021 Email them back explaining that your problem is the app's "APM Response 500 No More Activations Left" limit which you need reset, not your forum account password. You can send them a screenshot of the error if that helps. Others Link to comment Share on other sites More sharing options...
kostyan13 Posted July 16, 2021 Author Share Posted July 16, 2021 Так я выкладывал скриншот в котором указана ошибка и адрес техподдержки, письмо отправлено. Что ещё надо? Link to comment Share on other sites More sharing options...
andrewilley Posted July 16, 2021 Share Posted July 16, 2021 Please read my previous reply: email them back saying their reply did not address your problem. Andre Link to comment Share on other sites More sharing options...
kostyan13 Posted July 16, 2021 Author Share Posted July 16, 2021 Написал ещё одно письмо с указанием ошибки, буду ждать... надеюсь не долго🤔 Link to comment Share on other sites More sharing options...
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