Latest Android Update (11) broke Poweramp

[SnipeStar]

I updated my S20 Ultra to Android 11 last night and now Poweramp is saying my SD Card is unmounted.  It's not, of course, as the rest of my phone (and other music players) are able to access the contents of the card just fine.

I tried doing a full rescan which didn't work. I also tried re-adding the music folder in the settings -> music folders, and i noticed that the SD card isn't even listed there anymore. When i click on the + button and manually try to add the folder which contains my music, it lets me navigate the folders of the SD Card but won't let me add any of them to the selected music folders.

Not sure what else to do at this point.

[andrewilley]

You may need to Grant Access to the folder which contains your music. If that doesn't work, try enabling Settings > Misc > File Access Legacy Mode.

Andre

[SnipeStar]

Well granting access wasn't working because it would still give me the error about the storage being unmounted.

so i went and checked that file access legacy mode setting, and it was already enabled- so i disabled it. the SD Card is now showing up in the Music Folders area, and when i chose the folder that has my music, it automatically did a full rescan, and is now working again.

thanks brother!

[MotleyG]

50 minutes ago, SnipeStar said:

Well granting access wasn't working because it would still give me the error about the storage being unmounted.

so i went and checked that file access legacy mode setting, and it was already enabled- so i disabled it. the SD Card is now showing up in the Music Folders area, and when i chose the folder that has my music, it automatically did a full rescan, and is now working again.

thanks brother!

If I recall correctly, @maxmp had said earlier that this option has to be DISABLED for Android 10+.

[andrewilley]

Legacy mode should still work on Android 11, Google is still supporting it for apps that don't use the latest SDK version.

Andre

[maxmp]

Google constantly changes what will work and what won't in the future version of Androids. The typical pattern is: in Android X function Y won't work -> it doesn't work in Android X beta -> in Android X release it's allowed as exception. For file access, this happened for 10, 11, and now is happening for R.

[SnipeStar]

yeah it's annoying lol

for what it's worth, that legacy mode was working for me on android 10 before i updated to 11.

either way, it appears to be working normal now.  i appreciate the timely responses from you guys

thanks again.

[Niggle]

Exact same issue here, when my Samsung S10 migrated to Android 11 this morning.

I certainly don't remember enabling legacy mode earlier.  If legacy mode was the PA default, I suspect a lot of people are going to run into this issue (assuming they keep their music on SD card).

Thanks.

[andrewilley]

@Niggle It appears to be a Samsung Android 11 bug - the OS reports that File Access Legacy Mode is still working, but it doesn't seem to be. Please try turning it off via PA Settings > Misc > File Access Legacy Mode, and then go into PA Settings > Library > Music Folders and check that your music folder is ticked.

Andre

[Niggle]

Hi Andre,

I'm already back to working now.  I did have to disable legacy mode and then re-select the SD card folder, and then re-scan the entire library.

Thanks, Nigel

[Metaspace]

I have the same problem, "Failed to play" ,  "Storage unmounted".

I'm running Andriod 12, security patch level Dec 1, 2021.

My Poweramp (version build-920-bundle-play [920004-a387e829]) does not have a "Settings > Misc > File Access Legacy Mode" entry!

What now?

 

In the Android App permission settings, I seem to be unable to give storage permissions (just an idea), this is not listed there.

Help!

 

 

EDIT: I tried Android Settings / Apps / Poweramp / Storage / Clear data (which should clear the cache too). Now it works. Sadly, all my Poweramp settings and my playlists are gone.

 

Edited January 10, 2022 by andrewilley
Removed profanity

[maxmp]

@Metaspace on Android 12 just go to Music Folders and choose those folders. If you’re restoring settings backup from other device/older Android (or Android does that for you) where direct file access is used, folders should be reselected as backup restoration obviously doesn’t give any permissions to access files.

On Android 10-11 update old permissions stay until app is reinstalled.

On Android 11-12 update legacy permissions are not possible anymore and folders should be reselected with the appropriate permissions given by user explicitly.

Google thinks this increases security /s.

[andrewilley]

2 hours ago, Metaspace said:

 Sadly, all my Poweramp settings and my playlists are gone.

 

Sadly, clearing data will clear everything in PA'S database, as that's basically the point. That includes settings, internal playlists, ratings, etc. Unfortunately, once you have erased the database, it cannot be recovered.

While it's too late now in this occasion, in future you can use Settings > Export Settings/Data to save everything for restoring later (even if you don't restore the app adjustment settings element).

Andre