bard1964 Posted November 8, 2020 Share Posted November 8, 2020 Hello, My first post here. Just to say, Poweramp is by far the best music app I've ever used. However, a few days ago, SD card playlists ceased to function correctly on the app, and I have absolutely no idea why (some won't play, new copies have appeared, and the count of tracks in many playlists has spontaneously decreased). I have a Galaxy S9 running Android 10. I have re-scanned both the Android media library and Poweramp's - the re-scan of Poweramp yielded some very minor improvement, but the playlists are far from intact. I will try my best to answer any questions asked of me, and would greatly appreciate any assistance - this is both frustrating and quite random. Many thanks! Link to comment Share on other sites More sharing options...
andrewilley Posted November 8, 2020 Share Posted November 8, 2020 Poweramp does not use the Android library, it maintains its own database of songs and playlists. For a song to be played back in a Playlist, that audio file needs to have been found on your storage scanned into PA's library. Try a FULL Rescan in Poweramp Settings > Library, and then check that the songs that are referenced in your Playlists are present in the library Folders category (and inside the same folder names that are referred to in the Playlist). Andre Link to comment Share on other sites More sharing options...
bard1964 Posted November 8, 2020 Author Share Posted November 8, 2020 Thanks Andre. I've done this (a FULL rescan) and it only saw limited improvement. Nothing in my library has changed, which is why I'm so bewildered. Link to comment Share on other sites More sharing options...
andrewilley Posted November 8, 2020 Share Posted November 8, 2020 So are these 'missing' songs all visible and playable from the library views? They need to be present there before they can be used in a Playlist. Andre Link to comment Share on other sites More sharing options...
bard1964 Posted November 8, 2020 Author Share Posted November 8, 2020 Yes they are all visible. The library has not altered. For example, one playlist had 2000+ tracks, and now it has 1663. I have not deleted or relocated any music, or reconfigured ID tags. Link to comment Share on other sites More sharing options...
andrewilley Posted November 8, 2020 Share Posted November 8, 2020 That's very odd then. Are these internal playlists or external .M3U files? If files, load one into a text editor and find an item which now does not show in the list in PA, and cross-check that with the folder/filename of the version you see in the Library Folders category. Andre Link to comment Share on other sites More sharing options...
w3wilkes Posted November 9, 2020 Share Posted November 9, 2020 Do the tracks / albums these missing tracks come from have diacritic characters in their titles? Are the playlists ASCII? If these are both true you should go into the Scanner settings and shut off "Always use UTF-8..." or make sure your playlists are in UTF-8 format. Link to comment Share on other sites More sharing options...
andrewilley Posted November 9, 2020 Share Posted November 9, 2020 I doubt this is an extended ASCII issue in this case as apparently they all worked before, but you never know. If there are any international characters (outside ASCII 32-127) in your Playlists it might be worth changing them to .M3U8 format to enforce the use of the UTF-8 Unicode character set. Andre Link to comment Share on other sites More sharing options...
Bulletcross Posted March 14, 2021 Share Posted March 14, 2021 Hi! previously I have playlist on my Poweramp and then when I update the new version. It always keep rescan...and not responding and the I decided to uninstall and reinstall. My issue was solved but my playlist has gone...Can you tell me how can I get my Playlist back? The reason why I install and reinstall my app because after I downloaded the new updade build 899 version 3 it keeps scanning and promp not responding...now its no longer scanning after I reinstall it, all the playlist has gone...i tried import playlist but the Playlist is 0. Can anyone help me please. I have 500- in my playlist now its gone... Thank You, Paul Link to comment Share on other sites More sharing options...
andrewilley Posted March 14, 2021 Share Posted March 14, 2021 7 hours ago, Bulletcross said: My issue was solved but my playlist has gone...Can you tell me how can I get my Playlist back? Unfortunately, unless you backed up your playlists to physical storage before you uninstalled Poweramp, they will have been cleared along with anything else that has been added over time to Poweramp's internal database (library contents, ratings, play counts, etc). While it won't help for now, in future you can backup any internally created playlists by going into the Library Playlists category, tapping the menu icon (three-dots) and selecting Export. That will create permanent .M3U8 playlist files on your device's storage (which include song ratings by the way) so you can either use them again on your existing setup or copy them elsewhere for new installations/etc. Andre Link to comment Share on other sites More sharing options...
Bulletcross Posted March 14, 2021 Share Posted March 14, 2021 In other words...There is no remedy to my problem...i did not export first before I unistall my app...poor me, I have to start all over again to make a new playlist...what ashame... Link to comment Share on other sites More sharing options...
andrewilley Posted March 14, 2021 Share Posted March 14, 2021 @Bulletcross Sadly yes, that's correct. When you deleted the app you would have lost any settings or other internally saved data. Unless you had backed it up first of course. Sorry I can't give you a happier answer. Andre Link to comment Share on other sites More sharing options...
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