Christus1971 Posted August 16, 2020 Share Posted August 16, 2020 Dear Team, I recently purchased Poweramp on my Mobile via Google PlayStore. Trying to install on 2nd Device (Tablet), i followed the FAQ and pressed button for purchase at 4,99 second time. Than PlayStore checked my account and replies that I already own this App. And that is all => No option to install, no Auto-Installation, finally no App on second Device. Any Ideas ? Would be great if you could help me out ... Thanks in advance from a sunny Germany Quote Link to comment Share on other sites More sharing options...
flyingdutchman Posted August 16, 2020 Share Posted August 16, 2020 It sounds like your tablet is not compatible. Which android version is it? Quote Link to comment Share on other sites More sharing options...
Christus1971 Posted August 16, 2020 Author Share Posted August 16, 2020 My Android Version is 7.0 | Kernel 3.18.244 Quote Link to comment Share on other sites More sharing options...
Christus1971 Posted August 16, 2020 Author Share Posted August 16, 2020 Generally the app is working fine on the device... Used to have the trial running, which was fine... Quote Link to comment Share on other sites More sharing options...
andrewilley Posted August 16, 2020 Share Posted August 16, 2020 I assume you are able to install the main app from the Play Store, but not the unlocker? Try going into Play Store > My Apps & Games > Library and install the unlocker from the list of your historical apps that are not yet installed on the current device. Andre Quote Link to comment Share on other sites More sharing options...
Christus1971 Posted August 16, 2020 Author Share Posted August 16, 2020 Yes, I did that, but unfortunately I receive Error messaging from PlayStore, that I already own the app. And after that nothing happens.. No option install or download... Quote Link to comment Share on other sites More sharing options...
andrewilley Posted August 16, 2020 Share Posted August 16, 2020 Strange... Play Store > My Apps & Games > Library should show you all the apps you have ever installed on your account (including paid ones) that are not currently on this device, and let you re-install them. Try clearing app data for the Play Store app and let it rebuild from online. Andre Quote Link to comment Share on other sites More sharing options...
Christus1971 Posted August 16, 2020 Author Share Posted August 16, 2020 Okay... I understand... Kind of heavy... Here are some screens to get this completed... How about any other channel to download the Google-APK? Or how about a refund and a new purchase on the Tablet instead of phone??! Quote Link to comment Share on other sites More sharing options...
Christus1971 Posted August 16, 2020 Author Share Posted August 16, 2020 Quote Link to comment Share on other sites More sharing options...
andrewilley Posted August 16, 2020 Share Posted August 16, 2020 The only way to download Google paid apps is via their Store. Did you try clearing the Play Store app data like I suggested? It will rebuild itself, you won't lose anything - go to device Settings > Apps > Google Play Store > Storage > Clear Cache & Clear Data. I assume this is stock device, not a modified ROM? Andre Quote Link to comment Share on other sites More sharing options...
Christus1971 Posted August 16, 2020 Author Share Posted August 16, 2020 Thx Andre... On 2nd attempt clearing stored playstore data followed by trying to install, it finally worked. Perfect.. Your Support is really appreciated... Have a good time ahead.. Quote Link to comment Share on other sites More sharing options...
andrewilley Posted August 16, 2020 Share Posted August 16, 2020 Excellent, glad it's now sorted. Andre Quote Link to comment Share on other sites More sharing options...
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