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Poweramp No Longer Recognizing New Albums


Ghost1462
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I have had a huge problem recently, where when I sync new albums to my phone they are coming up as "Unknown Artist" and all of the tags are blank.  However, all of the albums I used to have on my phone still sync just fine (I formatted my memory as internal and had to resync them), the old albums I put on there are showing up right but all the other albums I just bought aren't showing up properly.  I feel as though it's a bug with the player since this a very new problem.

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When you say you 'sync' new albums to your phone, how are you doing this? Some automatic software has been known to cause issues in the past, so could you try manually copying the files to your SD Card with a file explorer or via USB cable? You also say you have your SD Card mapped as internal memory, what happens if you use a normally mounted SD Card? And what happens if you add the new album folders that don't currently scan into normal storage rather than SD Card? 

Andre

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On 7/2/2020 at 4:19 AM, andrewilley said:

When you say you 'sync' new albums to your phone, how are you doing this? Some automatic software has been known to cause issues in the past, so could you try manually copying the files to your SD Card with a file explorer or via USB cable? You also say you have your SD Card mapped as internal memory, what happens if you use a normally mounted SD Card? And what happens if you add the new album folders that don't currently scan into normal storage rather than SD Card? 

Andre

"When you say you 'sync' new albums to your phone, how are you doing this?" I am using Windows Media Player.  "You also say you have your SD Card mapped as internal memory, what happens if you use a normally mounted SD Card?"  That I can't really test as of right now.  " Some automatic software has been known to cause issues in the past, so could you try manually copying the files to your SD Card with a file explorer or via USB cable? "  That I haven't tried nor thought of I will try that next and get back to you.

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Could be Windows Media Player messing with your files?

Personally I use the rather more long-winded - but always reliable - method of simply dragging my audio folders & files manually from one window (NAS hard drive) to another (phone with USB or wireless FTP) using my PC. A bit more laborious, but I know exactly what's going on. :)

Andre

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The thing to realise when using wmp to mantain tags is that it writes those changes to its own media databsse. When you later copy these tracks somewhere else, those changes stay behind. Wmp has an option to write the changes to the tracks .

you use Windows Media Player on a pc to maintain your ratings, make sure you select Tools, Apply Media information changes, to ensure the ratings are written to the POPM tag 

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