kazzlh Posted April 3, 2020 Share Posted April 3, 2020 I have to do a factory reset of my galaxy s9 plus and unfortunately I have to boot my phone in safe mode. Obviously, it does not read any apps that have been downloaded on to it. I need to save all my music to my pc before factory restore. However, due to Poweramp not being recognised I cannot find where my music on Poweramp is. Please help I have had to do this about 5 times over the last 8 or so years and each time I have had to re download all my tracks as I could never find the Poweramp file/folder. I really don't want to do this again. Thankyou very much. Karen Quote Link to comment Share on other sites More sharing options...
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