Fedrick Posted March 28, 2020 Share Posted March 28, 2020 Hello today i purchased the full version through the website but after i got this email below. Product purchased for Email:li***ry89@gmail.comOrder ID:******(Poweramp v2 only) Product purchased for Google Account:Poweramp V3 build 864 uni Samsung A30 Android 10 I wanted to use hi res audio that's why i purchased but in return i got version2 so please help me what should i do? This is the error massage im getting everytime when trying to activate Version Info ======================Build: v3-build-864-uni trialStore: WebsiteLicError: APM response - 500 NO_ORDER_FOR_ACT li***89@gmail.comArch: 64Skin: ActivityTheme_BlackDevice: samsung SM-A305F exynos7904 a30 a30dd [arm64-v8a, armeabi-v7a, armeabi]Installer: com.google.android.packageinstaller (10-6052471)Android: 10 QP1A.190711.020.A305FDDU4BTB3 en_US And this was the reply I got from the Poweramp team Hello from Poweramp support team!This error is reported when:- Restore Website Purchase option used or website Unlocker version is installed- we don't have order registered for which is specified in the errorMore details - APM response - 500 NO_ORDER_FOR_ACTThanks! I dont know how to fix this. Please help me I really love to use this player. Thank you. Link to comment Share on other sites More sharing options...
andrewilley Posted March 28, 2020 Share Posted March 28, 2020 Sounds like you are trying to use a website-purchased licence with a Google Play downloaded version of the app. To use a website licence, please uninstall any version you previously downloaded from the Play store and install the latest release APK file from the website, https://forum.powerampapp.com/files/category/2-poweramp-v3-latest-releases/ , then use Settings > Already Purchased? in the app to enter your emailed licence details. Andre Link to comment Share on other sites More sharing options...
Fedrick Posted March 28, 2020 Author Share Posted March 28, 2020 Hello Andre, I did download the app from the the link you gave me but I still receiving the same error massage. Link to comment Share on other sites More sharing options...
andrewilley Posted March 28, 2020 Share Posted March 28, 2020 Then if you are using the exact same email address that you registered with, and the ID you were sent - and obviously that there is a live internet connection on the device - you need to go back to poweramp.maxmpz@gmail.com and say you have tried what has been suggested, and can they check the licence at their end. Andre Link to comment Share on other sites More sharing options...
Fedrick Posted March 28, 2020 Author Share Posted March 28, 2020 And I have done that again contacting Poweramp.maxmpz@gmail but they keep sending me the same email. I don't understand why. Hello from Poweramp support team!This error is reported when:- Restore Website Purchase option used or website Unlocker version is installed- we don't have order registered for which is specified in the errorMore details - APM response - 500 NO_ORDER_FOR_ACTThanks! Link to comment Share on other sites More sharing options...
Fedrick Posted March 28, 2020 Author Share Posted March 28, 2020 How could they say that they don't have any order registered with my account when Im sending my order ID to them over and over again. Link to comment Share on other sites More sharing options...
Fedrick Posted March 28, 2020 Author Share Posted March 28, 2020 At last I got the full version. Thank you very much Andre for your advices. They replied with me with this massage lated I tried It Worked. Hello from Poweramp support team!We changed your account: Poweramp v3 build 864 uni samsung a30 android 10 => lil***89@gmail.comPlease use Already Purchased? => Website in Poweramp to restore your purchase.More details - Restore Poweramp PurchaseThanks!Fedrick Henry пишет: Link to comment Share on other sites More sharing options...
andrewilley Posted March 28, 2020 Share Posted March 28, 2020 Excellent, glad you got it sorted. Andre Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.