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PARALAX

Licence Check every in regular intervals

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Hello!

I bought Poweramp a few days ago via the Google Play and I am annoyed that the license is queried at regular intervals, even where I cannot or don't want to establish an online connection. I activated the app shortly after purchase and downloaded the additional plug-in. Nevertheless, the constant query for the license is annoying. I do not think this is sustainable and I would like to know how to get the local license file, which is described on the website. I have no desire to establish an online connection every time, since I have already purchased the program and ask for a solution as soon as possible, so that I can use the app also permanently and without further online query.

Thank you!

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I already read this information. The main problem is that the licence screen appear again in unregular periods. I lately clear the data, so this may be the reason. Apart from this, is it not possible to simly get the licence key as a local file to the E-Mail address which I have used for purchasing? So I could use it forever in connection with my Google Account. Many other apps like Titanium Backup use the very same method, so I don't understand why Poweramp don't use it as well.

I could send you my purchasing E-Mail address as private message, if you want to check it.

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You can purchase a license directly from the website rather than using Google at all (mainly aimed at markets where accessing the Play Store is difficult) but you'd need to get a refund from Google to avoid paying twice. You could try contacting Support at poweramp.maxmpz@gmail.com and see if there's anything they can do.

However I would suggest uninstalling both the app and unlocker, reboot if desired, then reinstall both apps and make sure you have a live internet connection for the next 48 hours or so to be safe. Then the licence should not be checked again.

Andre

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For Play purchase and Poweramp v3 it’s this way:

- license is checked once your purchased/installed Unlocker and opened Poweramp

- license is checked one more time you open Poweramp in next 24 hours

- after that license is stored forever on the device (until uninstall/data reset) - no more checks. This is also visible in Settings / About.

There are no regular checks.

(Previous Poweramp v2 could recheck in few months interval.)

For website version there is only one check when order details entered.

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Unfortunately I can't refund the Pro version any more im Google Play, as the refund period is over. I read about the licence key from the website when I get problems with the registration. So would it be possible to refund my purchase by you afterwards and send me a licence file instead? If not, I just have to bite the bullet and buy the license again on the website. In any case, I prefer to be independent on the Internet all the time, even if I delete my data.

I will contact the support and see what they can do for me.

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5 hours ago, PARALAX said:

Don't get any reply to my mail yet. And solution how I can get the licence key?

It can sometimes take a while to get a reply. Have you tried what I suggested, i.e.reinstall and leave an internet connection live for 24-48 hours?

Remember that whatever licence version you decide to use, the status will need to be rechecked again if you ever do a clear data, or possibly after a ROM update, etc.

Andre

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On 12/13/2019 at 9:36 PM, PARALAX said:

Don't get any reply to my mail yet. And solution how I can get the licence key?

Just move the date ahead one day in your system’s date & time settings. In Poweramp’s settings; under about, you can see it will be permanently stored. Reset your date back to normal, no more problems.

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