Huawei P30 Volume Control Issue, PA requires ringtone to be set at maximum

[DenisGuy]

So... This only happens when using Poweramp:

When I listen to music, "ringtone" volume has to be at max volume for Poweramp to work. When I lower/turn off "ringtone", Poweramp goes silent.

Other music apps don't do that.

This means that when I'm listening to music and someone sends me a message through Facebook Messenger I go deaf for an hour or two. 

I'm using Poweramp's latest version and I own a Huawei p30 pro (all updated to latest versions). 

Is that a bug? Should I report it?

[andrewilley]

7 hours ago, DenisGuy said:

When I listen to music, "ringtone" volume has to be at max volume for Poweramp to work. When I lower/turn off "ringtone", Poweramp goes silent.

Are you listening using regular or high-res outout modes?

Andre

[DenisGuy]

4 hours ago, andrewilley said:

Are you listening using regular or high-res outout modes?

Andre

I hadn't noticed, you're right: I get this symptom only with Hi-Res output

[DenisGuy]

On 9/3/2019 at 5:59 AM, andrewilley said:

Are you listening using regular or high-res outout modes?

Andre

So do you think this is a bug? Should I report it?

[andrewilley]

27 minutes ago, DenisGuy said:

So do you think this is a bug? Should I report it?

I think you already have, but perhaps mention it in the Bugs forum too.

Andre

[DenisGuy]

Hi guys

The issue with the Huawei p30 pro isn't solved yet [build 843] - Poweramp in high-res mode still wont play unless "ringtone" is at max volume. I still get notification sounds being played at 100% volume while I'm listening to music. Should I file a new bug report? Thanks

[andrewilley]

Moved to Bug Reports topic so this doesn't get lost in individual release discussions.

Do you have anything else on your device that might be changing the volume configuration, as I don't recall any other P30 users reporting this.

Andre

[DenisGuy]

I'm pretty sure I don't have anything else/other apps affecting my volume.

 

Let me try to explain precisely what the issue is:

- When I play music with the RINGTONE volume off (silent/vibration modes), there's no music being played at all, even if I turn up the MEDIA volume to max.
- When I play music with the RINGTONE volume at any other volume than 100%, the max volume of the music reaching my headphones is dimmed/not 100% even if I turn up the MEDIA at 100%.
- when I play music with the RINGTONE volume at 100%, then I get regular behaviour of the MEDIA level.

This means that it's impossible for me to listen to music in silent or vibration mode. It also means that the RINGTONE volume has to be turned up all the way to 100%, which means that if I'm listening to music at 60% volume, the notifications ring in my ears at 100% volume.

Please note that the behaviour is the same whether I use a regular USBC-to-1.8mm dongle or my Hidizs DAC. This behaviour only happens when using hi-res output.

[DenisGuy]

UPDATE: I've just disabled Direct Volume Control and the issue has resolved itself. If I revert to enabling DVC the issue comes back.

[andrewilley]

Thanks for the more detailed report, hopefully that will help @maxmp track it down for you. In the meantime, turn DVC off as some devices just don't work well with it, especially in high-res output modes (hence the option to turn it off).

Andre

[DenisGuy]

Just for reference... not fixed in [build 844]

[maxmp]

@DenisGuy unfortunately, fixing ROM is out of my reach and scope🙂The current workarounds is not using hi-res + DVC. Just use standard res with DVC for best equalization/tone/perceived quality or hi-res with No DVC for high numbers. On Huaweis, using Hi-Res output doesn't include higher quality DAC or amp mode (as is the case with Qualcomms).

DVC is for very large equalization range. This is something that is not hi-res is for - flat raw sound as close to original captured as possible.

[DenisGuy]

Thanks for your answer.

"This is something that is not hi-res is for - flat raw sound as close to original captured as possible." What do you mean? Which setting is the "flat raw sound"?

BTW, I'm using a Hidizs Sonata DAC.

[andrewilley]

I think Max meant that high res is mainly used to get as close as possible to reproducing the original music, it is not really intended for artifical/heavy EQ boosting, etc (which DVC helps with).

Andre