Chrisubuntu Posted July 21, 2019 Share Posted July 21, 2019 I'm unable to sign into my Poweramp account. I get the "invalid email" error on the first try and get locked out for 5 minutes on 2nd attempt. The only way to get back in is to reset my password. If I close my browser, I get logged out and back to square one. It's been more than a month. I even created a second account with same problem. I've tried Chrome Android and Windows as well as Firefox Pc/Android with same results. Link to comment Share on other sites More sharing options...
blaubär Posted July 21, 2019 Share Posted July 21, 2019 2 minutes ago, Chrisubuntu said: I'm unable to sign into my Poweramp account. I get the "invalid email" error on the first try and get locked out for 5 minutes on 2nd attempt. The only way to get back in is to reset my password. If I close my browser, I get logged out and back to square one. It's been more than a month. I even created a second account with same problem. I've tried Chrome Android and Windows as well as Firefox Pc/Android with same results. I had something like this once. You've got an e-mail-adress and a username. I guess you're using the email-adress - try the username "Chrisubuntu" instead for the login and see if that helps. Link to comment Share on other sites More sharing options...
andrewilley Posted July 21, 2019 Share Posted July 21, 2019 As @blaubär says, please login using your username rather than your email. I can reset your account if you want, which seems to make both methods work if you particularly want to use your email to login. Andre Link to comment Share on other sites More sharing options...
Chrisubuntu Posted July 21, 2019 Author Share Posted July 21, 2019 Got it. Thanks both of you. Link to comment Share on other sites More sharing options...
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