maxmp Posted July 12, 2020 Share Posted July 12, 2020 @Brenton what app? Probably it was not updated to bleeding edge and uses legacy approach. Poweramp can do this too on broken Androids. See the post above: There are no issues unless user specifically disables critical parts of OS (or custom ROM developer does this for user). Link to comment Share on other sites More sharing options...
Chaiwat Ratanapusdeekul Posted October 26, 2020 Share Posted October 26, 2020 Hello, I have had a similar issue here. I moved from Vivo 1611 with Android 7.1.2 to Huawei P20 Pro with Android 10. My problem is I cannot select Music folder. Please see attached screenshot. There is no Enable button to press for selection. Link to comment Share on other sites More sharing options...
andrewilley Posted October 26, 2020 Share Posted October 26, 2020 1 minute ago, Chaiwat Ratanapusdeekul said: My problem is I cannot select Music folder. Please see attached screenshot. T It looks like you have selected the 'Music' folder. Can you open it with the triangle symbol to see any folders inside? Andre Link to comment Share on other sites More sharing options...
Chaiwat Ratanapusdeekul Posted October 26, 2020 Share Posted October 26, 2020 48 minutes ago, andrewilley said: It looks like you have selected the 'Music' folder. Can you open it with the triangle symbol to see any folders inside? Andre Thanks for your prompt reply. While waiting for your reply, I did a clean reinstalling of PA and started the folder selection again. It worked this time. At the screenshot 1, I pressed the triangle symbol to see the folders inside. Then at screenshot 2, instead of selecting the Music folder straight away like I did it before, I pressed Allow Access To CLT-L29. I then came back to select the Music folder later. I am fine now, thanks. Link to comment Share on other sites More sharing options...
Sidestash Posted October 27, 2020 Share Posted October 27, 2020 I can't get PA to recognize any music files. It sees the folders in which all of the tracks are contained but it's still displaying 0 playlists 0 songs. Tried all of the recommended fixes but nothing will work. Link to comment Share on other sites More sharing options...
andrewilley Posted October 27, 2020 Share Posted October 27, 2020 8 hours ago, Sidestash said: I can't get PA to recognize any music files. It sees the folders in which all of the tracks are contained but it's still displaying 0 playlists 0 songs. Tried all of the recommended fixes but nothing will work. Sounds like a permissions issue to me. Are you running Android 11, or earlier? Might be worth cleanly uninstalling and reinstalling (make sure Google does not restore your settings from the cloud) and making sure you enable access to the root of your SD Card (assuming you are using an SD Card, as you didn't provide much information in your post) before you start selecting your Music Folders. Andre Link to comment Share on other sites More sharing options...
the real mandak Posted January 12, 2021 Share Posted January 12, 2021 I have run into the same problem and is not allowed to access the internal storage, strangely i am allowed to access the system_ext folder end sub folder. I have migrated from a Samsung S8 plus to a One Plus 8 pro, the music was on the SD card in the S8plus and PA kept the SD card location after the migration. The One plus does not have a SD card slot so had to move the music on to the internal storage, dumped it from the computer into the music folder, did a full re scan and the music from the SD card was removed form the PA index but the music from the internal storage was not added. Tried to use the library settings and navigate to the music folder, but I was not allowed to access the internal storage. Also strange is that I by selecting a music file directly I can play it with PA and the entire album from where the tune was from now became a playlist but if I press the playlist it will not play. NB. I did install the Files by Google as mentioned in this thread, I will also try to reinstall the program from the link (it was installed from Google play) and as a last resort try to run the file access in legacy mode. One thing I did notice reading the entire thread is that most report this problem after a migration and installing/migrating using Google Play. Link to comment Share on other sites More sharing options...
the real mandak Posted January 12, 2021 Share Posted January 12, 2021 Did the uninstall and reboot, install v893 downloaded from here and PA found most of my music but no cover art and would not play any music (error - media unmounted). Went into settings/Library/Music Folders, now it saw One Plus 8 as media and enabled (it did not say internal storage, but the name of the phone). Unfolded the tree and selected the Music folder, PA automatically did a scan and it found all tunes. But now all tunes was dobbed in the album list, back to settings/Library and did a full rescan and now it all works fine - I think 🙂 Link to comment Share on other sites More sharing options...
andrewilley Posted January 12, 2021 Share Posted January 12, 2021 @the real mandak Check to see that restoring settings (which Google probably did for you from the cloud) has not left File Access Legacy Mode turned on (in PA Settings > Misc). [Edit] Ah, I see you worked it out another way (presumably which did not restore old settings). Andre Link to comment Share on other sites More sharing options...
the real mandak Posted January 12, 2021 Share Posted January 12, 2021 @andrewilley as mentioned I did a reinstall of v893 as the link earlier in the thread pointed to (latest version), so can not say if it was on during the problem - but now legacy mode is off. Link to comment Share on other sites More sharing options...
Kirpan Posted January 25, 2021 Share Posted January 25, 2021 Hi everyone, I had similar problem after migrating from Huawei Mate 9 to OnePlus 8T. I was desperate after days of trying. My mistake was ... I always started Poweramp using the Poweramp symbol. Once I started Poweramp through Poweramp Full Version Unlocker app ... and I was amazed. I was able to select the music folder, rescan it and everything works perfectly for me now :) Hopefully the tip will help someone. Kirpan Link to comment Share on other sites More sharing options...
andrewilley Posted January 25, 2021 Share Posted January 25, 2021 45 minutes ago, Kirpan said: Once I started Poweramp through Poweramp Full Version Unlocker app ... and I was amazed. I was able to select the music folder, rescan it and everything works perfectly for me now :) I'm guessing that the app permissions for the two apps are handled separately. But revoking storage permissions and/or clearing app data for the main Poweramp app should have done the same thing, and also allowed you to Grant Access again. Link to comment Share on other sites More sharing options...
Flabbergast Posted January 27, 2021 Share Posted January 27, 2021 I am also having this issue after the latest Android update on a Samsung Galaxy S20FE. Attempting to play anything gives error that card is unmounted even though it is not. The card is also missing from the options to add directories in the library. More frustrating is that I uninstalled and reinstalled and that seemed to fix the problem, until I turned off my phone to charge it. Then on reboot, same exact problem. For what it's worth I am also having annoying Bluetooth connectivity issues, and it seems like there are tons of problems with this latest Android firmware. The phone is practically brand new. Everything was working just fine until today (update was yesterday and I didn't use Poweramp yesterday). Link to comment Share on other sites More sharing options...
Dreadnought Posted January 27, 2021 Share Posted January 27, 2021 Hi, I'm on a pixel 4xl running Android 11. I was having the same problem. I could play a song in Poweramp by selecting "open with" from Google Files but it would never remain in the Poweramp library and Poweramp library wouldn't scan or find any of my mp3s. I think the way I fixed it was by going into settings in the Poweramp app (click the three horizontal bars in bottom right then click settings) then scroll down to "Misc" then scroll down to "File access legacy mode" and turn it off. It restarts the app and after that I was able to scan and library populated automatically. Hope it helps. Link to comment Share on other sites More sharing options...
andrewilley Posted January 27, 2021 Share Posted January 27, 2021 3 minutes ago, Dreadnought said: I think the way I fixed it was by going into settings in the Poweramp app (click the three horizontal bars in bottom right then click settings) then scroll down to "Misc" then scroll down to "File access legacy mode" and turn it off. Correct, Android 11 appears to work fine using its own default storage access mode, so you should turn File Access Legacy Mode OFF. Sometimes it's then also necessary to revoke previous storage permissions that have been carried over from Android 10 setups, and re-grant Access permission again. Also it's worth enabling the Android App Settings option to prevent permissions from being revoked if you don't use the app for a while. See also the FAQ on the subject: Andre Link to comment Share on other sites More sharing options...
Flabbergast Posted January 29, 2021 Share Posted January 29, 2021 Thanks guys, that worked for me (so far, fingers crossed). Link to comment Share on other sites More sharing options...
maccabi lifschitz Posted April 14, 2021 Share Posted April 14, 2021 an app you pay for shouldn't need engineering skills to start working when first turned on. PA every now and then makes it VERY difficult to use . I have a Galaxy Note 10 Lite, and get a "doesn't look like anything to me" in all categories. can you help to make this app work regards, macc Link to comment Share on other sites More sharing options...
maxmp Posted April 14, 2021 Share Posted April 14, 2021 @maccabi lifschitz you have Legacy file access enabled. This option is not enabled by default for the fresh Poweramp install. It's also specifically labelled as it may not work for the future version of Androids (that is Android 11). Do you have Poweramp carried over from Android 9? Did you enable it for some reason? Did you restore some poweramp settings? We only recommend this option for the devices without Files dialog (strictly, such devices are not Android-compatible). Link to comment Share on other sites More sharing options...
maccabi lifschitz Posted April 15, 2021 Share Posted April 15, 2021 thanks for the fast reply can you instruct me .. step by step .. how to set it up correctly? thanks again Link to comment Share on other sites More sharing options...
andrewilley Posted April 15, 2021 Share Posted April 15, 2021 @maccabi lifschitz Open the Poweramp Settings page (via the three-lines 'hamburger' menu icon at the bottom-right of the screen) Choose 'Misc' Scroll down to 'File Access Legacy Mode' and turn it off. Andre Link to comment Share on other sites More sharing options...
Db21 Posted July 6, 2021 Share Posted July 6, 2021 A bit late to the thread but encountered same issue when moving to Samsung s10+.... After days of scrolling and re doing same shit it occurred to me, since starring my s10 I had both my Poweramp app and Poweramp unlocked, I had NOT enabled my Poweramp full version unlock app, after doing so it found 20 songs, which is a massive improvement and hopefully I can find the rest of my music now. Link to comment Share on other sites More sharing options...
andrewilley Posted July 6, 2021 Share Posted July 6, 2021 Strange. The unlocker should have no effect whatsoever on the functionality of Poweramp, apart from the obvious one of removing the trial time limit. Andre Link to comment Share on other sites More sharing options...
LinuxArie Posted July 15, 2021 Share Posted July 15, 2021 I have the same problem on my tablet. Can't select folders, can't import or export settings. Settings -> misc ->File acces legacy mode is not there or at an other place. No problems on my phones Tablet : Lenovo Yoga Tab 3 Pro, Android 6.0.1 Phones : Nokia 3.1 Android 10 Motorola Moto E2 LineageOS 17 (Android 10) Link to comment Share on other sites More sharing options...
maxmp Posted July 16, 2021 Share Posted July 16, 2021 5 hours ago, LinuxArie said: I have the same problem on my tablet. This topic contains multiple different possible issues with folders. Which one is yours? Anyway, solutions are here: https://forum.powerampapp.com/kb/en_us/faq/music-folders-selection-doesnt-work-on-android-1011-and-other-file-access-issues-r36/ Link to comment Share on other sites More sharing options...
LinuxArie Posted July 16, 2021 Share Posted July 16, 2021 4 hours ago, maxmp said: This topic contains multiple different possible issues with folders. Which one is yours? Can't select folders, can't import or export settings. Settings -> misc ->File acces legacy mode is not there or at an other place. No problems on my phones Tablet : Lenovo Yoga Tab 3 Pro, Android 6.0.1 Phones : Nokia 3.1 Android 10 Motorola Moto E2 LineageOS 17 (Android 10) Link to comment Share on other sites More sharing options...
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