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Help Samsung

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I jus need a little help. My sister just bought the app and entered beta, she updated it and while she was asking me to help her with things like choosing the folders, we ended up seeing that in her Samsung phone the WhatsApp folder doesn't show all the options like it does in mine, so when she unmarks WhatsApp in folder selection, everything disappears. Is this normal or is it a bug? Thanks and I'm sorry if this isn't the place. P.S in my Moto, I can click WhatsApp and choose among Voices, Audio, Videos, etc.

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