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This is an English-language forum, but without any further information it's unlikely that anyone could answer your question anyway.

Please see the FAQs in http://support.powerampapp.com/knowledgebase/topics/50053-poweramp-unlocker and http://support.powerampapp.com/knowledgebase/articles/323557-is-internet-connection-required . If those don't solve your problem, please send your full purchase details along with what you have done so far to poweramp.maxmpz@gmail.com so it can be investigated for you.

Andre

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