jkelly Posted July 26, 2017 Share Posted July 26, 2017 I bought the unlocker a long time ago and have been using the Alpha 703 for a while as well. Yesterday I had to reset my phone and attempted to reinstall everything. I was able to download the unlocker from Google Play for free. I also installed Alpha 703 again but keep getting error #16; it will not verify my license. I even left beta mode and installed the non-alpha version from the Play Store; still error #16. I don't have Lucky Patcher on my phone. I have a Samsung Note 5 for Sprint and am running Nougat. Please help. I've been using this player for years. Link to comment Share on other sites More sharing options...
andrewilley Posted July 26, 2017 Share Posted July 26, 2017 Try rolling the Play Store app back to factory installed version and deleting its data and see if that helps. Is this an official Nougat build or a third-party ROM? Andre Link to comment Share on other sites More sharing options...
jkelly Posted July 26, 2017 Author Share Posted July 26, 2017 2 hours ago, andrewilley said: Try rolling the Play Store app back to factory installed version and deleting its data and see if that helps. Is this an official Nougat build or a third-party ROM? Andre Tried it and still the same error code. I'm running the official Nougat build...phone isn't rooted. Link to comment Share on other sites More sharing options...
andrewilley Posted July 26, 2017 Share Posted July 26, 2017 Then please could you report this to poweramp.maxmpz@gmail.com. Make sure to mention you have read the FAQ and all the details of your system that you've covered here. Andre Link to comment Share on other sites More sharing options...
jkelly Posted July 27, 2017 Author Share Posted July 27, 2017 I emailed two days ago. I'll await a response. Thank you for your help. Link to comment Share on other sites More sharing options...
andrewilley Posted July 27, 2017 Share Posted July 27, 2017 I've been told you should get a reply within a couple of business days, but anecdotally I've noticed some users report longer waits than that. I don't have any access to those systems I'm afraid so I can do anything from here. Andre Link to comment Share on other sites More sharing options...
God_spear Posted August 25, 2017 Share Posted August 25, 2017 Hello! I have a huge problem. So i tried to be a cheeky **** and downloaded the unlocker somewhere from the internet. Obviously it didn't work and I had to buy the full version and so I did, but I still get the error 16 thing. I read all the faqs about it, all the discussions too, i haven't used lucky patcher, I'm not even rooted, i cleared gplays data, rebooted started the player twice.. And nothing works. I'd really like some help here Link to comment Share on other sites More sharing options...
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